Business Research

7 days ago

Pune, Maharashtra, India WNS Global Services Full time ₹ 2,50,000 - ₹ 5,00,000 per year
Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Minimum 1 year of experience in back-office operations or business research

Ability to understand client queries and feedback, and respond in a professional and positive manner

Must consistently meet productivity, accuracy, and other key performance metrics as defined by the business or process

Willingness to work in a 24x7 environment, including split-offs and rotational shifts

Proficient in MS Office (Excel, Word, PowerPoint, Outlook)Prior experience in the shipping and logistics domain is preferred

Qualifications

Graduate

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