Manager/ Associate Manager

Job Purpose:

As a Manager - Graphic Design, you should understand the entire process of overall visual design requirements of a large account and the projects within/under the account. You will be responsible for shaping the visual output of various media files/elements. You will manage the day-to-day task of your team and ensure customer requirements are met and exceed expectations. You need to have a creative flair and a strong ability to translate requirements into design. You should be familiar with eLearning and the underlying principles of how visual design can impact learning. You should have a high-level understanding of design strategies, various types of learning modalities like microlearning, gamification, interactive videos, branching scenarios, mobile based learning, learning experience platforms, etc.

Responsibilities:

• Participate in pre-sales activities (RFPs, RFQs, RFIs, etc.) and create prototypes/pilots as per clients specifications and requirements.
• Responsible to provide innovative solutions to customers by using new technology, techniques, and creative ideas.
• Ability to work on effort estimates and the assumptions for the proposal/SOW based on the design solutions provided.
• Conduct team meetings from time to time and maintain a healthy work environment.
• Create and develop deliverables as per project specifications, quality standards, and design strategy.
• Conduct peer reviews of the deliverables at different stages of training development.
• Participate in org level activities induction training, project-specific functional training, recruitment activities (candidate interviews, test evaluations, etc.).
• Coordinate with Lead/Manager/Delivery Manager for different activities (planning, solutioning, training, RFPs/RFQs/RFIs, etc.).
• Attend client calls and ensure that the client's feedback and requirements are addressed.
• Participate in people management activities resolve conflicts, manage expectations.
• Manage large team and accounts.
• Coordinate with vendor to ensure the quality and timely delivery.
• Audit the graphic design processes.

Key Tasks:

• Conceptualize visuals based on requirements and prepare rough drafts and present ideas.
• Oversee and manage design and layouts, and provide guidance as needed to the Design Leads.
• Attend design consultation meetings for unusual or large-scale projects.
• Create project specific design guidelines and checklist documents, also ensure adherence from the team.
• Work in all design and development tools (Adobe CC Suite, Articulate-360, Camtasia, and other rapid development tools, etc.).
• Ensure adherence to brand guidelines and maintain consistency.
• Ability to work independently and manage responsibilities and priorities in a dynamic and time-critical environment.
• Learn new tools, design approaches, methodologies as per the trends in graphic/visual design.
• Conduct team trainings, keeping in mind the current and future requirements of the industry.
• Communicate with team members and address all issues related to team morale.
• Expert in creating custom UI and custom interactions for rapid tools such as Storyline 360, Captivate, etc.
• Expert in Accessibility Compliance.
• Meet all project requirements and exceed expectation to WOW the customer with enhanced customer experience.

Qualification:

• A Graduate in Fine Arts (GD Art, BFA, or MFA) OR
• A degree/diploma/certification in Graphic Design

Added Advantage: Human Computer Interaction (HCI), Human Factors International (HFI), or AR-VR Certification.