Steward

2 days ago


Delhi, Delhi, India Eis & Bites Full time ₹ 1,20,000 - ₹ 2,16,000 per year

Responsibilities of a Steward/ Waiter

o Greet and escort customers to their tables

o Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

o Prepare tables by setting up linens, silverware and glasses

o Inform customers about the day's specials

o Offer menu recommendations upon request

o Up-sell additional products when appropriate

o Take accurate food and drinks orders from the table, take-away orders and if need be over phone

o Communicate order details to the Kitchen Staff

o Serve food and drink orders

o Check dishes and kitchenware for cleanliness and presentation and report any problems

o Arrange table settings and maintain a tidy dining area

o Deliver checks and collect bill payments

o Carry dirty plates, glasses and silverware to kitchen for cleaning

o Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

o Follow all relevant health department regulations

o Provide excellent customer service to guests

o To ensure guests have an great dining experience by providing stellar customer service

o To be polite with the customers under any circumstances

Requirements and skills

o Hands-on experience with cash register and ordering information system

o To have Attentiveness and patience for customers

o To Multi-task various front-of-the-house duties and to collect the bill

o To have Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

o To be a team player with team spirit and to be able to effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly

o To have Basic math skills

o Active listening and effective communication skills

o To have Excellent presentation skills

o Flexibility to work in shifts

Job Types: Full-time, Permanent

Pay: ₹10, ₹18,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person


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