Steward
2 days ago
Responsibilities of a Steward/ Waiter
o Greet and escort customers to their tables
o Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
o Prepare tables by setting up linens, silverware and glasses
o Inform customers about the day's specials
o Offer menu recommendations upon request
o Up-sell additional products when appropriate
o Take accurate food and drinks orders from the table, take-away orders and if need be over phone
o Communicate order details to the Kitchen Staff
o Serve food and drink orders
o Check dishes and kitchenware for cleanliness and presentation and report any problems
o Arrange table settings and maintain a tidy dining area
o Deliver checks and collect bill payments
o Carry dirty plates, glasses and silverware to kitchen for cleaning
o Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
o Follow all relevant health department regulations
o Provide excellent customer service to guests
o To ensure guests have an great dining experience by providing stellar customer service
o To be polite with the customers under any circumstances
Requirements and skills
o Hands-on experience with cash register and ordering information system
o To have Attentiveness and patience for customers
o To Multi-task various front-of-the-house duties and to collect the bill
o To have Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
o To be a team player with team spirit and to be able to effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly
o To have Basic math skills
o Active listening and effective communication skills
o To have Excellent presentation skills
o Flexibility to work in shifts
Job Types: Full-time, Permanent
Pay: ₹10, ₹18,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Required)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
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