ServiceNow SAM Consultant

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services.

Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a This is an ServiceNow SAM Consultant (ServiceNow) opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Exp : 8+ years.

Contract : 3 months, extendable.

Shift Timing : 9 am to 6 pm IST (remote).

Key Responsibilities :

- Lead the architecture, design, and development of end-to-end ServiceNow solutions.

- Translate business requirements into technical architecture and design documents.

- Provide solutioning expertise across multiple ServiceNow modules (e., ITSM, ITOM, CSM, SecOps, HRSD).

- Drive integration architecture with external systems using REST, SOAP, MID servers, and custom APIs.

- Define data models, architecture diagrams, and reusable design patterns for scalable implementations.

- Collaborate with internal teams, developers, and stakeholders to ensure delivery of optimal ServiceNow solutions.

- Provide technical leadership and guidance to developers and junior architects.

- Conduct architecture reviews, code quality checks, and performance optimization.

- Maintain a strong focus on governance, compliance, and platform best practices.

- Stay up to date with the latest ServiceNow releases, features, and capabilities.

Required Skills and Experience :

- 8+ years of total IT experience with a minimum of 8 years in ServiceNow.

- Proven experience in ServiceNow architecture, solution design, and complex development.

- Strong expertise in ServiceNow scripting (Glide, JavaScript), Flow Designer, and integration hubs.

- Hands-on experience with REST/SOAP API integration and third-party system integrations.

- Experience in designing custom scoped applications and extending out-of-the-box modules.

- Ability to provide technical leadership, manage client expectations, and lead solution workshops.

- Familiarity with Agile/Scrum project delivery methodology.

- Strong communication, documentation, and stakeholder engagement skills.

Preferred Qualifications :

- ServiceNow Certified System Administrator.

- ServiceNow Certified Application Developer.

- ServiceNow Certified Implementation Specialist (ITSM, ITOM, etc.)

- TOGAF or other enterprise architecture certifications (optional but a plus).

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