Senior ServiceNow FSM Technical Consultant
4 days ago
Key Responsibilities :
- Design and develop complex custom applications within the ServiceNow platform.
- Work on SOAP and REST integrations to connect ServiceNow with external systems.
- Develop and maintain ServiceNow Service Portal components and widgets.
- Utilize ServiceNow scripting (Business Rules, Client Scripts, Script Includes, etc.) to meet business requirements.
- Manage ServiceNow migration and platform upgrades effectively.
- Collaborate with stakeholders and participate in client interactions to gather requirements and deliver solutions.
- Enhancement and support Field Service Management (FSM), Asset Management, and Now Mobile Agent applications.
- Ensure best practices and performance standards are maintained throughout the development lifecycle.
Required Skills and Qualifications :
- Strong technical knowledge in core ServiceNow concepts and architecture.
- Proven experience in designing and developing custom applications in Field Service Management.
- Solid experience with web services integrations using SOAP and REST.
- Hands-on experience in ServiceNow modules: Field Service Management, Asset Management, and Now Mobile Agent.
- Expertise in Service Portal development and customization.
- Proficient in ServiceNow scripting and development best practices.
- Knowledge and experience in ServiceNow instance migration and upgrade processes.
- Good communication skills and experience in working directly with clients.
Preferred Qualifications :
- ServiceNow Certified Application Developer / System Administrator certification.
- Certified Implementation Specialist in Field Service Management
- Experience working in Agile/Scrum environments.
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