Lead Infrastructure Engineer

13 hours ago

Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.


  As a Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platforms team, you'll put your experience to work across the board, leading an incredibly talented team in areas like change management, incident management, and problem management. You'll be responsible for management communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll oversee areas like incident management, change management, impact identification, management communication, risk and controls, client relationship management, service improvement, discovery/gathering/documenting of business needs, data and requirements. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network

Job responsibilities

  • Lead and manage a talented infrastructure support team, focusing on incident, change, and problem management.
  • Oversee management communication and client relationship management for assigned application areas.
  • Drive continuous improvement in processes, runbooks, automation, monitoring, post mortems, and follow-ups.
  • Ensure employees are engaged and able to lead calls with vendors or clients for network service repairs.
  • Coach and mentor less experienced team members, fostering professional growth.
  • Develop organizational functional goals, priorities, and service objectives aligned with overall GTI strategy.
  • Be accountable for incident management, change management, impact identification, risk and controls, and service improvement.
  • Discover, gather, and document business needs, data, and requirements.
  • Perform talent evaluation and conduct performance appraisals for team members.
  • Manage and prioritize escalations within or outside of the service tower.
  • Advocate for the customer base during infrastructure or business-critical issues.

Required qualifications, capabilities, and skills

  • Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience

  • Domain expertise in infrastructure support and interdependencies.
  • Experience with data centers, including Cisco (ACI) or VXLAN with Arista or Cisco.
  • Proficiency in server load balancing using F5 and/or HA Proxy.
  • Firewalls management experience with Fortinet and/or Checkpoint.
  • Familiarity with CI/CD pipelines, ServiceNow, Ansible, and Python.
  • Network management skills with SevOne, Splunk, Cisco Prime and/or DNA, SNMP.
  • Strong understanding of infrastructure components and tracking systems.
  • Technological, organizational, and operational change management expertise.
  • In-depth knowledge of risk and controls landscape.
  • Superior communication skills for leading major incidents with clients, engineers, and vendors.
    Preferred qualifications, capabilities, and skills
  • Demonstrate negotiation, partnership, and influence abilities.
  • Provide budget and financial management, including business case completion.
  • Deliver results through effective team and project management.
  • Present information and tell stories using presentation skills and PowerPoint.

  • Lead Infrastructure Engineer

    6 days ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB DESCRIPTIONAssume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you will...

  • Lead Infrastructure Engineer

    16 hours ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.   As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you will leverage your...

  • Lead Infrastructure Engineer INT

    2 weeks ago

    Bengaluru, Karnataka, India Tyson Foods Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Details:The Lead Infrastructure Engineer is a senior-level professional responsible for leading and overseeing the design, implementation, and maintenance of the organization's infrastructure systems. They provide expert guidance, mentorship, and technical leadership to the team, ensuring the company's infrastructure's reliability, scalability, and...

  • Lead Infrastructure Engineer INT

    2 weeks ago

    Bengaluru, Karnataka, India Tyson Foods Incorporated Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Details:The Lead Infrastructure Engineer is a senior-level professional responsible for leading and overseeing the design, implementation, and maintenance of the organization's infrastructure systems. They provide expert guidance, mentorship, and technical leadership to the team, ensuring the company's infrastructure's reliability, scalability, and...

  • Lead Infrastructure Engineer

    2 weeks ago

    Bengaluru, Karnataka, India hackajob Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    hackajob*is collaborating withJ.P. Morgan*to connect them with exceptional tech professionals for this role.Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.As a Lead...

  • Lead Infrastructure Engineer

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionAssume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Engineering team, you apply...

  • Lead Infrastructure Engineer

    1 week ago

    Bengaluru, Karnataka, India JPMC Candidate Experience page Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.   As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you will leverage your extensive knowledge of software, applications,...

  • Lead Infrastructure Engineer

    1 week ago

    Bengaluru, Karnataka, India Worldclass Tech Talent Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesDesign, implement, and manage AWS infrastructure including VPCs, EC2 instances, S3 buckets, CloudFront distributions, and AWS WAF.Develop and maintain Infrastructure as Code (IaC) using Terraform for repeatable,

  • Infrastructure Engineer

    15 hours ago

    Bengaluru, Karnataka, India NatWest Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DDI Infrastructure Engineer, VP Join us as an Infrastructure EngineerYou'll collaborate in building the best possible solutions for public and private cloud environments and engineer infrastructure technology to comply with security, resilience, sustainability, and operational requirements with observability and guardrails built in You'll also use...

  • Cloud Infrastructure Lead

    2 weeks ago

    Bengaluru, Karnataka, India Creative Synergies Group Full time

    Creative Synergies Group OverviewCreative is a leading Global Technology Services firm delivering innovative solutions that build upon synergies between our Deep Engineering Domain Expertise and Digital Engineering ServicesWe work with clients across the Global Transportation, Energy/Process, Industrial Products, Hi-Tech, and EdTech verticalsCreative's...