International Voice Process

1 week ago

Guindy Chennai Tamil Nadu, India Wedtree eStore Private Limited Full time ₹ 30,000 - ₹ 60,000 per year

International Customer Support Representative – Job Description

Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as an International Customer Support Representative. In this role, you will provide exceptional support to our global customers, ensuring their needs are met across different regions, time zones, and cultural contexts. You will act as the first point of contact for inquiries, troubleshoot issues, and deliver solutions that drive customer satisfaction and loyalty.

Key Responsibilities

  • Provide professional, multilingual support to international customers via email, phone, live chat, and other communication channels.
  • Respond to inquiries related to products, services, orders, billing, and account management.
  • Troubleshoot technical or service-related issues, escalating complex cases to higher-level support teams when necessary.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with cross-functional teams (sales, logistics, product, technical) to resolve customer concerns efficiently.
  • Ensure compliance with international service standards, company policies, and cultural sensitivity guidelines.
  • Gather customer feedback and provide insights to improve services, processes, and product offerings.
  • Support knowledge base development by documenting FAQs and solutions.
  • Work flexible hours, including evenings, weekends, or holidays, to accommodate international time zones if required.

Qualifications & Skills

  • Bachelor's degree in Business, Communications, International Relations, or related field (preferred).
  • Proven experience in customer service, technical support, or client relations, ideally in an international setting.
  • Excellent verbal and written communication skills; proficiency in multiple languages is highly desirable.
  • Strong problem-solving abilities with a customer-first mindset.
  • Cultural awareness and adaptability to effectively engage with customers from diverse backgrounds.
  • Familiarity with CRM software, ticketing systems, and digital communication platforms.
  • Ability to work independently and in a team-oriented environment.
  • High attention to detail, organization, and time management skills.

What We Offer

  • Competitive salary and other employee benefits.
  • Opportunities for professional development and international career growth.
  • Collaborative, multicultural work environment.
  • Health, wellness, and travel benefits (depending on company policy).

About The Organisation,

  • Wedtree eStore Pvt Ltd is a fast-growing retail e-commerce company with three Business Units: (1) Prashanti Sarees – exclusive collection of sarees, (2) Wedtree Lifestyle - Indian handicrafts gifts and home décor & (3) Maatshi - exclusive range of ready-mades. We work closely with Karigars/artisans in different parts of India with the intent to taking Indian made products to the world across 3 different product lines. All our 3 brands have a strong online presence (facilitating worldwide shipping) coupled with store outlets in Chennai, Hyderabad and Bangalore.
  • Thank you, and we look forward to meet you.
  • Greetings from Wedtree Group of Companies

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

Speak with the employer

  • Voice Process

    2 weeks ago

    Chennai, India Tamil Voice Process Full time

    Cell phone reimbursement Flexible schedule Health insurance Internet reimbursement Leave encashment Provident Fund Role - Voice Process Location - Chennai Role Description This full-time, on-site role for a Voice Process Executive is located in Chennai. The Voice Process Executive will be responsible for handling customer calls, identifying and assessing...

  • Tamil Voice Process

    1 week ago

    Chennai, India Tamil Voice Process Full time

    JOB DESCRIPTION: TAMIL VOICE PROCESS SALARY :15000 TO 35000 WORK TIMING =9:00AM TO 5:00PM FULL TIME, PART TIME PERMANENT JOB PERFORMANCE BONUS LANGUAGE =TAMIL AGE LIMIT =18TO 35 SUNDAY HOLIDAY LIMITED VACANCY ONLY AVAILABLE **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹35,000.00 per month **Benefits**: - Health...

  • Voice Process in Tamil

    6 days ago

    Chennai, India TAMIL VOICE PROCESS Full time

    WE ARE HIRING FRESHER AND EXPERIENCE CANDID ATESIMASAN EDIATELY JOINING PROCESS *age limit 18-23 *TAMIL VOICE PROCESS *10TH AND 12TH ANY DEGREE QUALIFICATION CANDIDATES APPLY *FRESHER ALSO Speak with the employer **Salary**: From ₹2,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Yearly...

  • Voice Process for Freshers

    1 week ago

    Chennai, India Tamil Voice Process Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp : 8015750819...

  • Voice Process for Freshers

    11 hours ago

    Chennai, India Tamil Voice Process Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp : 8015750819...

  • Voice Process Only for Fresher Candidate

    1 week ago

    Chennai, India Tamil Voice Process Full time

    WE ARE HIRING FRESHER AND EXPERIENCE CANDIDATES IMMEDIATELY JOINING PROCESS *age limit 18-23 *TAMIL VOICE PROCESS *10TH AND 12TH ANY DEGREE QUALIFICATION CANDIDATES APPLY *FRESHER ALSO Speak with the employer Today +918680093751 **Job Types**: Full-time, Permanent, Fresher **Salary**: From ₹20,000.00 per month **Benefits**: - Health...

  • Voice Process Only for Fresher Candidate

    1 week ago

    Chennai, India Tamil Voice Process Full time

    Opening forTAMIL VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp :...

  • Voice Process

    4 days ago

    Chennai, India Tamil Voice Process Full time

    New company vacancies permanent job We provide a full time/ part time / job Work time: 9am to 5pm Age limit - 18 to 28 Qualification:10th, 12th, Diploma, ITI, Any Degree, fresher's *INTERESTED PEOPLE SEND ME YOUR RESUME FOOD AND ROOM FREE My whatsapp number Contact no: 7299163587 **Job Types**: Full-time, Fresher **Salary**: ₹14,500.00 - ₹23,000.00 per...

  • international Voice Process

    2 weeks ago

    Chennai, Tamil Nadu, India jobseeks 4u consultancy services Full time

    Role: international Voice process Salary **:Upto 3.5LPA** **Must having 6 month of experience in International voice process with proper relieiving letter** Location: Chennai shift**:Us shift( 6am to 6pm)** **Direct walk in interview** Regards & Thanks stefi 7200903775 **Job Types**: Full-time, Permanent, Fresher Schedule: - Fixed shift - Monday...

  • International Voice Process

    11 hours ago

    Chennai, Tamil Nadu, India Siva Info Tech Full time

    **Hiring..!** **Role : International Voice Process (LEAD GENERATION /B2B-B2C SALES )** **Experience : Min 1 year and Max of 3 years** **Excellent verbal English Communication** **Handling end to end core sales** **Job Timing : UK and USA ROTATIONAL SHIFT** **Working days: Monday to Saturday** **For More Details, Contact: +91 6381722289 **Salary**:...