Process Coordinator/Customer Relationship- Greater Noida
3 days ago
- Manage post-order client relationships from confirmation to
delivery to payment collection.
Ensure timely and professional after-sales service to all clients.
Be in regular contact with clients to collect feedback and relay
insights to internal teams.
Coordinate with internal departments (Production, Accounts, Sales) to
ensure seamless execution of client orders. - Promptly handle client queries, concerns, and escalations —
providing accurate solutions or routing them to the relevant
departments.
Be the primary point of contact for existing clients, maintaining
excellent rapport and service quality.
Follow up rigorously on order status, delivery timelines, and payment
dues.
____________________________________________________________
Requirements
Polite and professional disposition – always calm, courteous, and
empathetic.
Strong follow-up skills – persistence with professionalism.
Excellent written and verbal communication skills in English and
Hindi.
Strong listening skills and the ability to understand client sentiment
and act accordingly.
High sense of ownership and responsibility.
Ability to work independently and remain available for client calls and
follow-ups during working hours.
Knowledge of or willingness to learn about printing, labels, and
packaging industry products.
Proactive, solution-oriented, and committed to client satisfaction.
If Interested Kindly Share Updated Resume at with following Details
Current Ctc
Expected Ctc
Notice Period
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