Process Coordinator/Customer Relationship- Greater Noida

3 days ago


Greater Noida, Uttar Pradesh, India The Global Zone Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Manage post-order client relationships from confirmation to

    delivery to payment collection.

    Ensure timely and professional after-sales service to all clients.

    Be in regular contact with clients to collect feedback and relay

    insights to internal teams.

    Coordinate with internal departments (Production, Accounts, Sales) to

    ensure seamless execution of client orders.
  • Promptly handle client queries, concerns, and escalations —

    providing accurate solutions or routing them to the relevant

    departments.

    Be the primary point of contact for existing clients, maintaining

    excellent rapport and service quality.

    Follow up rigorously on order status, delivery timelines, and payment

    dues.

____________________________________________________________

Requirements

Polite and professional disposition – always calm, courteous, and

empathetic.

Strong follow-up skills – persistence with professionalism.

Excellent written and verbal communication skills in English and

Hindi.

Strong listening skills and the ability to understand client sentiment

and act accordingly.

High sense of ownership and responsibility.

Ability to work independently and remain available for client calls and

follow-ups during working hours.

Knowledge of or willingness to learn about printing, labels, and

packaging industry products.

Proactive, solution-oriented, and committed to client satisfaction.

If Interested Kindly Share Updated Resume at with following Details

Current Ctc

Expected Ctc

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