Experience Design Senior Associate

1 day ago

Mumbai, Maharashtra, India JPMorganChase Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Description

We have an exciting opportunity for you to advance your experience design career and make a meaningful impact.

As an Experience Design Senior Associate in Consumer and Community Banking supporting the Legal and Regulatory Control Operation product group, you will leverage your advanced knowledge of experience design principles to create solutions that align user needs with business goals. You will collaborate with cross-functional teams to deliver accessible and innovative experiences for a diverse range of users.

Job responsibilities

  • Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms
  • Apply advanced knowledge of information architecture and storyboarding to create user-centric designs
  • Conduct data-driven analyses to inform design decisions and transform information into valuable insights
  • Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines
  • Operate with an iterative design mindset, incorporating user feedback to improve user experience
  • Assist in the analysis of market trends, user research studies, and user behavior to inform design decisions

Required qualifications, capabilities and skills

  • Three years in a user experience design or equivalent role dedicated to improving digital product experiences
  • Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite
  • Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels
  • Previous experience interpreting complex data and transforming it into actionable insights
  • Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies
  • Hands-on practical experience in system design, application development, testing, and operational stability
  • Solid understanding of agile methodologies such as CI/CD, resiliency, and security

Preferred qualifications, capabilities and skills

  • Experience supporting enterprise applications for back-office specialists
  • Experience collaborating with architecture, product, technology, data, and business partners
  • Experience designing digital products with AI-driven features, automation, or decision support tools
  • Familiarity with best practices for integrating human oversight and feedback into AI-powered systems in regulated environments

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