Mis Executive
5 days ago
MIS Executive
Experience: 0-1 Year
Location: Lower Parel East
Employment Type: Full-time
About the Role:
We are looking for a proactive and detail-oriented MIS Executive to join our ORM team. The role involves maintaining accurate data reports, performance trackers, and dashboards for client accounts. The ideal candidate will ensure timely data management and support the team with insights to improve online reputation performance across multiple brands.
Key Responsibilities:
- Prepare and maintain daily, weekly, and monthly MIS reports for ORM performance metrics.
- Collect and compile data from social media, review platforms, and ORM dashboards.
- Analyze trends and provide insights on sentiment, response time, and brand mentions.
- Coordinate with the ORM team to ensure accurate data input and timely updates.
- Maintain client trackers, response logs, and escalation reports.
- Assist in creating performance presentations and dashboards for internal and client reporting.
- Support the ORM leads in automation or process improvement of reporting tasks.
Skills & Competencies:
- Strong command of MS Excel (Pivot Tables, VLOOKUP, Charts, Conditional Formatting).
- Familiarity with social media and review platforms (Google My Business, Facebook, Instagram, Twitter, etc.).
- Good understanding of data accuracy and reporting processes.
- Excellent attention to detail and organizational skills.
- Ability to work collaboratively with cross-functional teams.
- Basic knowledge of Power BI / Google Data Studio will be an added advantage.
Educational Qualification:
- Bachelors degree in Commerce, Mass Media, Marketing, or related field.
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