Java Production Support
2 days ago
Job Summary:
We are looking for a skilled
Java Production Support Engineer
to join our team. The role involves monitoring, troubleshooting, and resolving production issues for Java-based applications, ensuring high availability and performance.
Roles & Responsibilities:
- Provide
L2/L3 support
for Java applications in production environments. - Monitor application health, logs, and performance using tools like
Splunk, AppDynamics, or similar
. - Analyze and resolve incidents within SLA timelines.
- Perform root cause analysis and implement permanent fixes.
- Collaborate with development teams for bug fixes and enhancements.
- Deploy patches and releases in production environments.
- Create and maintain support documentation and SOPs.
- Participate in
on-call rotation
and handle critical incidents.
Required Skills:
- Strong knowledge of
Core Java, J2EE
, and related frameworks (Spring, Hibernate). - Hands-on experience with
SQL/PL-SQL
and relational databases (Oracle/MySQL). - Familiarity with
Linux/Unix commands
and shell scripting. - Experience with
incident management tools
(ServiceNow, JIRA). - Knowledge of
application servers
(Tomcat, WebLogic, JBoss). - Good understanding of
production monitoring tools
(Splunk, AppDynamics, Dynatrace). - Excellent troubleshooting and problem-solving skills.
Education:
Bachelor's degree in Computer Science, Information Technology, or related field.
Additional Information:
- Strong communication skills and ability to work under pressure.
- Willingness to work in
24x7 support environment
with rotational shifts.
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