Manager Information Systems

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let's do this. Let's change the world. In this vital role you will responsible for designing, developing, and maintaining software applications and integration solutions in Clinical Trial Management, Monitoring, & Engagement (CTMME) product team that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers supporting Veeva – Vault Clinical Operations to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

The ideal candidate will have a consistent record of working in technology-driven environment, with a strong focus on Veeva Vault - Clinical Operations. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. The role requires a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience.

• Design, Build and maintain integrations between Veeva Vault - Clinical Operations, Study Training and other applications in the Clinical Operations ecosystem.
• Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications.
• Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software.
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a customer concern point and facilitating communication when service commitments are not met.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Oversee the software development lifecycle using Scaled Agile Framework (SAFe).
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Contribute and define business outcomes + requirements, technology solutions, and services.
• Participate in collaborator and other leadership meetings, working with other parts of the organization, and functional groups to ensure successful delivery.
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services.
• Facilitate standard process sharing, ensuring ongoing alignment with the Technology & Digital strategy.

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate Degree OR
• Master's degree with 4 - 6 years of experience in Business, Engineering, IT or related field OR
• Bachelor's degree with 6 - 8 years of experience in Business, Engineering, IT or related field OR
• Diploma with years of experience in Business, Engineering, IT or related field.

Must-Have Skills:

• Strong experience in implementing and managing application integrations using technologies such as MuleSoft.
• Experience on Veeva Vault – Clinical Operations applications.
• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
• Experience with version control systems like Git.
• Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

• Extensive experience in the software development lifecycle.
• Experience on Veeva Vault – Site Connect & Study Training applications.
• Experience with software DevOps CI/CD tools, such Git, Jenkins, Linux, and Shell Script.
• Experience using and adoption of Scaled Agile Framework (SAFe).
• Strong analytic/critical-thinking and decision-making abilities.
• Broad working knowledge of key IS domains and layers.

Professional Certifications

• ITIL (preferred)
• Scaled Agile Framework (SAFe) for Teams
• Veeva Vault platform (preferred)

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.