Non voice

23 hours ago

Bengaluru, Karnataka, India Inspiration Manpower Consultancy Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: BPO Non-Voice Process Executive

Job Type: Full-time

Location: Bangalore

Shift: Us Shift

Job Summary:

We are seeking a detail-oriented and efficient Non-Voice Process Executive to join our BPO team. The ideal candidate will handle customer queries and service requests through email, chat, or data entry systems ensuring accurate and timely support while maintaining high levels of customer satisfaction.

Key Responsibilities:

  • Handle customer queries via email, chat, or internal CRM tools (no voice support).
  • Provide accurate information and resolve issues in a timely manner.
  • Update customer records and maintain documentation.
  • Coordinate with internal departments for issue resolution where required.
  • Ensure confidentiality of client/customer information at all times.
  • Meet productivity and quality targets consistently.

Key Skills & Competencies:

  • Excellent written communication skills in English.
  • Good typing speed and accuracy.
  • Basic knowledge of MS Office and ability to navigate computer systems.
  • Strong attention to detail and organizational skills.
  • Ability to work in a team environment and under pressure.
  • Willingness to work in rotational shifts, including weekends and holidays if required.

Contact Point : Anushree : / / / /

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