Operations Associate

1 day ago

Navi Mumbai, Maharashtra, India Evelta Electronics Pvt. Ltd. Full time ₹ 2,16,000 - ₹ 2,76,000 per year

Job Summary:

We are looking for a detail-oriented and motivated Operations Associate to support our e-commerce operations team in managing daily tasks related to order processing, inventory tracking, logistics and coordination. If you're passionate about electronics and want to gain hands-on experience in a fast-paced e-commerce environment, this role is a great entry point.

Key Responsibilities:

Order & Fulfillment Support

  • Monitor incoming orders and coordinate with the fulfillment/warehouse team for timely dispatch
  • Track shipments and update customers/support team with delivery status or exceptions
  • Assist in processing returns, exchanges, and warranty claims

Inventory & Product Management

  • Help maintain accurate stock levels across systems and platforms
  • Coordinate with the warehouse team to update inventory records

Customer Experience Coordination

  • Work closely with customer support to resolve order-related queries and complaints
  • Follow up on logistics delays, missing items, or damaged shipments
  • Provide accurate information to support teams regarding stock status or delivery timelines

Reporting & Documentation

  • Maintain records of daily operations, shipment logs, and product movement
  • Assist in compiling performance reports (e.g., order volume, return rate, delivery timelines)
  • Help track key operational metrics using Excel or Google Sheets

Qualifications:

  • Bachelor's degree in Business, Operations, Supply Chain, or related field (or equivalent experience)
  • 0–2 years of experience in operations, logistics, supply chain, or e-commerce
  • Interest in electronics and consumer tech products
  • Strong attention to detail and organizational skills
  • Familiarity with Excel/Google Sheets and basic reporting
  • Good communication and problem-solving abilities

Nice to Have:

  • Experience with e-commerce platforms like Shopify, Magento, or WooCommerce
  • Exposure to order/inventory tool Zoho,
  • Understanding of basic logistics processes and e-commerce terminology

What We Offer:

  • Hands-on experience in a growing e-commerce company
  • Opportunity to grow into senior roles in logistics, supply chain, or operations strategy
  • Competitive compensation and team-focused culture

Job Type: Full-time

Pay: ₹216, ₹276,000.00 per year

Work Location: In person

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