Mainframe & Storage Hardware Planner

2 days ago

Mumbai, Maharashtra, India CANOPUS-GBS Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Description :For IBM hardware installation and configuration :

  • Have an understanding of IBM mainframes, enterprise class

I/O device operation and their hardware physical layouts.

  • Familiarity with IBM HMC architecture and their configuration and operation with IBM mainframe hardware.
  • A detailed knowledge of IBM Ficon channel configuration, operations
  • An in-depth knowledge of IBM virtual tape operation along with IBM Virtual tape grid concepts.
  • Knowledge of IBM mainframe OSA adapters and a basic knowledge of TCPIP and networking practices.
  • Create Ficon and OSA cabling diagrams for AmEx DCI staff to use in cabling up mainframe infrastructure.
  • Provide Ficon port layout information to IBM Configuration management for their use in creating the IOCD'S.
  • Create RFC's (Changes) for hardware installs, upgrades and removals as needed.
  • Work with AmEx facilities and DCI staff to receive and place hardware on the raised floor.
  • Update IBM's CMDB asset tracking database with information on local assets.

For incident, change control and problem tracking :

  • Be familiar with a change and incident management tracking system ( AmEx uses ServiceNow).
  • When on call be prepared to logon and accept an incident within min.
  • During onsite shift hour
  • Join AmEx emergency bridge calls as needed to help determine system operation issues and help resolve operational issues.
  • For channel interface errors be able to diagnose which device or CPU path is having issues by examining system path and device messages.
  • Work with mainframe operations to place paths and or devices offline/ online as needed to stabilize system operation.
  • Using CPU and Ficon directors logs and test output determine where the problem lies, create a change and schedule
  • IBM service and AmEx DCI staff to make the repairs.
  • Work with service personnel when equipment has issues and calls home to open changes and schedule service.

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