Restaurant Captain

5 days ago


Airoli Navi Mumbai Maharashtra, India KALPTARU HOSPITALITY & SERVECES Full time ₹ 2,20,000 - ₹ 2,79,025 per year

Restaurant Captain – Job DescriptionRole Overview

A Restaurant Captain is responsible for supervising the dining area, ensuring smooth service operations, and delivering exceptional guest experiences. They act as a bridge between the service staff and management, maintaining high standards of hospitality.

Key Responsibilities

  • Guest Service
  • Greet and seat guests courteously
  • Take orders accurately and suggest menu items
  • Ensure timely service and guest satisfaction
  • Team Supervision
  • Guide and monitor waitstaff performance
  • Allocate tables and manage floor operations
  • Train new staff on service standards
  • Coordination
  • Liaise with kitchen and bar for order execution
  • Handle guest complaints and resolve issues promptly
  • Maintain communication with management on daily operations
  • Sales & Upselling
  • Promote specials and high-margin items
  • Encourage repeat visits through personalized service
  • Compliance
  • Ensure hygiene and safety standards are met
  • Maintain records of service and feedback

Skills & Qualifications

  • Strong communication and interpersonal skills
  • Leadership and team management abilities
  • Knowledge of food and beverage service
  • Familiarity with POS systems and billing
  • Minimum education: 10th or 12th pass (preferred)
  • Experience: 1–3 years in a similar role

Work Conditions

  • Shifts: Rotational, including weekends and holidays
  • Environment: Fast-paced, customer-facing
  • Uniform: As per company standards

Job Type: Full-time

Pay: ₹11, ₹23,822.59 per month

Benefits:

  • Food provided

Work Location: In person


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