Assistant Executive/ Executive

2 weeks ago


Gurgaon, Haryana, India Medanta Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Role & responsibilities

  • Managing doctor appointments
  • Handling customer complaints and follow-ups
  • Handling calls both inbound and outbound
  • Having knowledge of emergency codes to manage emergencies
  • Tracking and making recommendations for enhancing customer experience in the hospital
  • Helping in general hospital operations
  • Any other ad hoc duties related to hospital operations assigned by supervisor.

Preferred candidate profile

  • Candidate must be Graduate in any discipline.
  • Preference of atleast 1 year of experience in healthcare \ service industry \ BPO .

For Interview

Dress Code - Formals Only

(Jeans & Sport Shoes are not allowed)


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