Product Operations

6 days ago

Noida, Uttar Pradesh, India Info Edge Full time

*About Infoedge:*

*Info Edge's*mission is to create world-class platformsthat transform lives by continuously innovating. Ourproducts and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.

Job Title: Product Ops Manager – Naukri Campus

Location: Noida, India

Department: Product Operations

About the Role

We are seeking a highly motivated Product Ops to lead operations and jobseeker adoption for Naukri Campus. This role focuses on driving large-scale student engagement campaigns, streamlining processes, and ensuring seamless students/jobseeker experiences. The ideal candidate will be a data-driven professional with strong cross-functional collaboration skills and a proven record of accomplishment in managing digital campaigns at scale.

Key Responsibilities

  • User Acquisition & Engagement: Own long-term programs execution to drive enrollments and engagement, significantly boosting platform adoption from existing userbase
  • Program support: Support end-to-end operations of flagship Naukri Campus initiatives including Young Turks, NCAT, referral drives, and contests.
  • Process Optimization: Suggest improvements, streamline workflows to improve efficiency, reduce turnaround time, and minimize errors across campaign execution.
  • Cross-functional Collaboration: Partner with technology, product, marketing, and sales teams to launch new initiatives and ensure smooth rollouts.
  • Data & Insights: Build and manage SQL-driven dashboards to track enrollments, participation, referrals, and campaign effectiveness. Share actionable insights with senior stakeholders for decision-making.
  • Campaign Analytics: Own execution of programs, track metrics, take necessary actions and present post-campaign analytics.
  • Stakeholder Management: Ensure regular updates and alignment with senior leaders to maximize visibility and impact.

Required Skills & Competencies

  • Strong expertise in product operations and customer success.
  • Proven ability to manage large-scale digital campaigns and drive user adoption.
  • Proficiency in SQL,Excel, Tableau, Jira, Zeppelin, and related analytics/reporting tools.
  • Excellent stakeholder management and cross-functional collaboration skills.
  • Strong analytical mindset with ability to translate data into actionable strategies.
  • Experience in process optimization and workflow management.
  • Exceptional communication and mentoring skills.

Qualifications

  • Bachelor's degree with 3 - 5 years of experience in product operations, customer success, or related roles.
  • Demonstrated success in managing student engagement or large-scale campaign-driven programs.

Why Join Us

  • Be part of a market-leading platform shaping student careers
  • Work in a fast-paced, data-driven environment with cross-functional exposure.
  • Opportunity to lead high-impact campaigns reaching millions of students nationwide.
  • Recognition-driven culture with awards for innovation and performance excellence.

Reporting To: SVP Product – Naukri Campus

Employment Type: Full-time, On-site (Noida)

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