ServiceNow Developer

1 week ago

Pune, Maharashtra, India Emergys Full time

Job Title: ServiceNow Developer (Platform, App Engine, UI, Mobile, Integrations, AI)

Experience: 5-8 years

Location: Pune, India (Remote-hybrid as per project need)

Job Overview :

Develop high-quality solutions across the ServiceNow platform: ITSM features, UI Builder/Now Experience, App Engine, Mobile, Virtual Agent, Generative AI/Now Assist, and integrations.

Key Responsibilities :

  • Build forms, lists, client/server scripts, Flow Designer actions, App Engine Studio apps
  • Develop UI Builder pages, workspaces, components; Mobile cards & features
  • Implement Virtual Agent topics, NLU models; configure Now Assist experiences
  • Create integrations using IntegrationHub (REST/SOAP/JDBC), transform maps, MID Server
  • Configure SLAs, Catalog Items, Approvals, Notifications
  • Write ATF tests; follow coding standards, performance best practices, secure ACL design

Must-Have Qualifications :

  • Strong JavaScript (Glide API), client/server scripting, business rules, Script Includes
  • Experience with UI Builder, App Engine Studio, Flow Designer, IntegrationHub
  • Exposure to Virtual Agent, Predictive Intelligence/GenAI (Now Assist), Performance Analytics

Preferred Qualifications :

  • Knowledge of CSDM/CMDB, HRSD pages, Employee Center, Mobile Branding
  • Experience with Git, CI/CD pipelines, update-set governance, ATF coverage

Certifications (Mandatory) :

  • Mandatory: CSA
  • Mandatory: CIS – at least one relevant module (CIS‑ITSM, CIS‑HR, CIS‑App Engine, CIS‑CSM – as applicable)

Soft Skills :

  • Problem solving and clean code discipline
  • Documentation and collaborative delivery with BA/QA

Interview Rubric (Weighting) :

  • Core Platform & Scripting (35%)
  • UI Builder / Now Experience (20%)
  • Integrations & Flow Designer (20%)
  • VA / GenAI / PA (15%)
  • Quality (ATF) & Governance (10%)

Suggested Screening Questions :

  • Build a Flow Designer orchestration with subflows, error handling, and retry logic

  • Create a UI Builder workspace with role-based visibility and client state

  • Implement a REST integration using Import Set API and transform maps

  • Demonstrate ATF tests for a catalog item end-to-end

Posting Snapshot :

  • Exp: 5–8 yrs | Certs: CSA + CIS (relevant)
  • Responsibilities: Build flows, apps, workspaces, VA/GenAI features, integrations, ATF tests
  • Skills: Glide API, Flow Designer, IntegrationHub, UI Builder, App Engine Studio, VA

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