Manager-Non advisor| Only Female Candidates|12+yrs| Pune

2 weeks ago

Pune, Maharashtra, India Gryphon Hytech Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role : Manager-Non advisor

Note :

  • Only Diversity ( Female Candidates )
  • We need from international BPO

Shift Canadian shift (Window – 5pm – 4am rotational off & rotational shift 5days working )

Location : Pune Yerwada (Pick & drop available within the boundary )

Notice period : Need candidates who are immediate joiners or can join in 15 – 20days max )

Responsibilities:

  • Looking for candidates only from international BPO experience And Telecom voice .
  • Responsibilities Financial Management
  • Direct annual budgeting and planning process for the organization's annual budget
  • Develop and manage annual budget.
  • Oversee monthly and quarterly assessments and forecasts of organization's financial performance against budget, financial and operational goals. Oversee short and long-term financial and managerial reporting
  • Develop long-range forecasts and maintain long-range financial plans.
  • Prepare annual audit and be a liaison with all outside vendors.
  • Manage Profit and Loss of the programs handled Organizational Effectiveness
  • Manage functions.
  • Increase the effectiveness and efficiency of Support Services through improvements to each function (Recruitment, Training, Quality, Workforce, HR, IT, Finance) as well as coordination and communication between functions
  • Implement and oversee the quality of deliverables and manage team relationships effectively to ensure exceptional performance
  • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence
  • Participate in the development and presentation of proposals for business development
  • Establish operations objectives and work plans, delegate assignments to subordinate Team Leads when necessary, and conduct regular meetings to improve productivity, product knowledge and customer satisfaction Organizational Leadership
  • Contribute to short and long-term organizational planning and strategy as a member of the management team
  • Balance the needs of key stakeholders and ensure the teams they are involved with are aware of the combined end goals
  • Manage and drive performance from the Operations Managers, Associate Managers, Team Leaders and Associates in meeting SLAs and KPIs
  • Lead multiple programs and LOBs

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