Elite Relationship Manager

2 weeks ago

Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Role & responsibilities

Job Role:

  • Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets.
  • Ensures high levels of customer service orientation and application of bank policy.
  • Cross sells existing bank products to customers.
  • Informs customers of new products or product enhancements to further expand the banking relationship.
  • Plans and conducts special sales initiatives and events for prospective and existing clients.
  • Coordinates with other group companies to provide seamless access to other products.
  • Maintains complete relationship record for assigned customer accounts.
  • Tracks customer complaints/queries and turnaround times for customer satisfaction

Preferred candidate profile

Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

  • Very good understanding of Trade and Forex & CA.
  • Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc
  • Understanding of MF and Insurance an added advantage Customer orientation,
  • High energy and drive.
  • Go getter attitude.
  • Self-motivated with a passion to achieve.

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