Operations & Marketing Associate

Job description

Experience:
Fresher – 5 years

Work Mode:
On-site

About Us

We are a fast-growing startup transforming the tailoring industry with our
on-demand, at-home tailoring services
. As Urgentlee scales rapidly, we're looking for a dynamic and creative individual who can bridge the gap between operations and marketing — someone who's equally comfortable managing logistics and crafting marketing campaigns that drive customer engagement.

Job Summary

As an
Operations & Marketing Analyst
, you will play a key role in executing daily business operations while also driving Urgentlee's local marketing and branding initiatives. From managing day-to-day service workflows and vendor coordination to supporting digital campaigns, social media content, and on-ground promotions — this role is ideal for someone who is organized, creative, and eager to contribute to both growth and efficiency.

This is a
high-ownership, multi-functional position
where you'll work closely with the founding team and gain hands-on exposure to both
startup operations and marketing execution
.

Key Responsibilities

Operations

• Oversee daily operational workflows, ensuring timely execution of tailoring and alteration services.
• Coordinate with tailors, vendors, delivery partners, and customers to ensure smooth service fulfillment.
• Manage and track inventory of materials, tools, and supplies needed for operations.
• Support with scheduling, dispatch, and service tracking through internal dashboards or tools.
• Assist in documentation, data entry, and reporting of operational metrics and efficiency improvements.
• Handle on-ground logistics such as vendor visits, service audits, or promotional event coordination.

Marketing & Brand Development

• Assist in planning and executing local and digital marketing campaigns (online + offline).
• Support social media management — coordinating with content creators, photographers, or designers.
• Help organize brand activation activities such as pop-ups, stalls, and community engagement events.
• Collect customer feedback, testimonials, and photos/videos for social media and marketing materials.
• Monitor marketing analytics (engagement, leads, conversions) and prepare basic performance reports.
• Collaborate with the design team to ensure brand consistency in visuals, content, and messaging.
• Build and maintain partnerships with local influencers, residential societies, and community groups for collaborations and outreach.

Administrative & Support Functions

• Maintain accurate records of marketing spends, vendor invoices, and campaign results.
• Assist with scheduling, team coordination, and internal communication.
• Support onboarding and briefings for new marketing interns, tailors, or field staff.
• Help in creating presentations, pitch decks, or proposals for collaborations or B2B opportunities.

What We're Looking For

• Bachelor's degree in
  Marketing, Business, Mass Communication, or any relevant discipline

(exceptional skills may substitute formal education).
- 0–5 years of experience in
operations, marketing, or startup environments.
- Excellent communication skills in
English and Hindi.
- Comfortable with local travel across Noida and nearby areas for events or vendor coordination.
- Proficiency in tools like
Google Workspace, Excel, Canva, and social media platforms.
- Creative, proactive, and detail-oriented — with strong problem-solving abilities.

Bonus If You Have

• Prior experience managing
  social media pages

or running
local marketing campaigns.
- Worked in
service-based startups or fashion/lifestyle brands.
- Knowledge of
digital marketing tools

(Meta Ads, Google My Business, WhatsApp Business).

What We Offer

• A chance to work directly with the
  founding team

and shape Urgentlee's brand presence.
- Immense learning opportunities in both
operations and marketing

.
- A
dynamic, creative, and ownership-driven

work culture.
- Competitive compensation with
performance-based incentives.
- Exposure to on-ground execution, customer engagement, and startup growth strategy.