Technical Consultant, India

7 days ago

India OSF Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

• Have domain knowledge in the retail/supply chain spheres
• Keep up to date with newest features to the OMS working with while ensuring that the features released are working as advertised
• Understand and analyze the clients' existing technology landscape
• Provide technical guidance to the project delivery team, product engineering team and the client
• Take ownership for technical escalations within the project, the role has overall ownership of all technical aspects through the lifecycle of the client relationship
• Craft the architecture vision and roadmap required for driving the clients' enterprise transformation
• Create detailed architecture including recommendations for integrations, API / micro-services enablement, cloud migration, etc.
• Mentor and provide guidance to project delivery and engineering resources in the team
• Create interface documents and mappings to ensure that the OMS is properly integrated
• Responsible for software development plans with a specific focus on quality and delivery efficiency
• Participate in design reviews with the client, project delivery team and the project engineering team
• Manage the development plan with respect to the skills, resources and the training required to ensure smooth delivery of the project deliveries
• Conduct workshops with Customer teams to gather requirements, define End to End solution and implementation architecture
• In the implementation phase, serving as a key member of the solution delivery team, facilitating requirements/design phase by collaborating with technical experts to develop solution and functional design documents to enable the development of final solutions
• Advise the customer on Supply Chain Best practices and align the customer process very closely to the OMS product with minimum customization
Requirements Competencies
  • Analyze business requirements and determine potential solutions by testing them for technical and business compatibility
    • Provide guidance and articulate improvements on the current business processes
    • Provide multiple alternatives by presenting creative and different approaches in solving business needs
    • Perform demonstrations of solutions to clients
    • Participate in complete pre-sales and implementation processes by driving the project from design through deployment phases
    • Developing projects feasibility reports and presenting solutions to the customers
    • Offer support in prioritizing features, defining project scope and identifying risks
Skill Set
  • • Previous experience in working with Salesforce Order Management System is required, either platform or integrations
    • Bachelor's degree (Computer Science or Engineering) preferred
    • Minimum 3 years' experience in an technical consultant or lead architect role of Supply Chain System implementations or system integrations
    • Demonstrated experience of working in retail industry, with exposure to Order Management Systems, order fulfillment and order management
    • Strong plus any experience with Salesforce platform – Service Cloud and/or Salesforce Commerce Cloud
    • Strong verbal, written and presentation skills
    • Fluency in English
Languages
  • English
Education
  • null

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