Key Accounts Manager

2 days ago


Guwahati, Assam, India IndiaMART Full time ₹ 15,00,000 - ₹ 25,00,000 per year

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Roles & Responsibilities -

  • Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.
  • Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
  • Build and nurture strong, professional relationships with clients to drive long-term engagement.
  • Hire, train, and retain team members by formulating development plans and addressing their training needs.
  • Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
  • Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
  • Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.

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