System Specialist I

Department Quality & Facilities IT

Are you experienced in managing IT systems and looking for a new challenge? Do you have a strong background in compliance, strategy, and documentation? We are seeking a talented System Specialist to join our Quality & Facilities IT department at Novo Nordisk. If you are ready to take on a key role in managing our Corporate Facilities (CFA) HQ systems and ensuring their smooth operation, read on and apply today for a life-changing career.

Vault Quality & Facilities IT GBS (VQFIT) is an integral part of Digital Data & IT Staffs Team, which currently consists of highly skilled IT professionals responsible for IT operations for all major Global Quality and Facilities IT systems in Novo Nordisk. The team is responsible for managing day-to-day IT support, development, validation and testing of entire Quality Management System of Novo Nordisk, spanning across entire globe. The key objective of VQFIT is to ensure robust IT support to systems, which in turn ensures product quality and patient safety for Novo Nordisk.

As a System Specialist-I at Novo Nordisk, you will have the following responsibilities:

• Managing the service level of the Corporate Facilities (CFA) IT systems, including Security like CCTV, Physical access control & alarm handling and Non-Security systems like ewaste management, BMS system.
• Vendor management and preparing for audits and inspections, ensuring compliance with regulations.
• Acting as a key link between support and releases/projects and communicating critical issues and coordinating patch-related activities.
• Developing IT system strategy in alignment with CFA target architecture and Stakeholder management across the CFA portfolio.
• Coordinating project management and managing IT operations (ITIL Certified preferred), change, problem, and incident and strong experience in managing IT systems, preferably in a global organization.
• Knowledge of compliance requirements, including GDPR and EU regulations.

To be successful in this role, you should have the following qualifications:

• Masters/bachelors with 8 to 10 years of experience within the pharmaceutical or other relevant industry, with at least experience in handling system transitions & have strong awareness on managing IT SOP.
• Experience in Facilities System like Security System CCTV, Alarm Systems.
• Must have Knowledge of ITIL, Incident, Problem and Change Management processes.
• Must have knowledge on SQL, Patch Management, Basic server admin, Basic network management & application management.
• Knowledge on Software Life cycle activities and stakeholder Management, vendor management & Budget Management.
• Experience with IT project work or IT experience covering specification, design, development, or implementation of IT solutions.
• Experience from working in service level-based organizations and managing service level agreements with customers and vendors.
• Experienced in the use of office desktop applications and tools (e.g. Microsoft Office, PowerPoint).

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we are working toward something bigger than ourselves, and its a collective effort. Join us Together, we go further. Together, we are life changing.

To submit your application, please upload your CV online (click on Apply and follow the instructions).
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10 Sep 2024.

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, were life changing.

Locations - Bangalore, Karnataka, IN