L3 Firewall Operation Engineer

3 days ago

Pune, Maharashtra, India RELIABLE GROUP PARAGON LLP Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title : Operations Firewall Engineer Level 3

Location : Balewadi Pune

Type : Full-time, Night Shifts/Day Shift

About the Role :

Were looking for highly skilled Level 3 Firewall Operations Engineers to join our network security operations team. Youll be responsible for managing, troubleshooting, and optimising enterprise-grade firewall environments while driving automation and operational excellence.

This role requires strong technical expertise, quick responsiveness, and a commitment to collaboration and communication. The team is looking for individuals who are dependable, hands-on, and focused solely on this role (no moonlighting).

Shift Pattern (IST) :

Workdays : Wednesday to Sunday

Weekly Off : Monday & Tuesday

Shifts :

Shift 1 : 3 :30 AM 12 :30 PM IST (6 :00 PM 3 :00 AM ET) (Remote)

Shift 2 : 8 :30 AM 5 :30 PM IST (11 :00 PM 8 :00 AM ET) (From Office)

Key Responsibilities :

- Provide Tier 3 operational support for firewall incidents, requests, and problem resolution.

- Manage, configure, and troubleshoot Palo Alto, Cisco ASA/FTD, and Check Point firewalls.

- Analyze complex network traffic and security events to identify and resolve issues.

- Lead root cause analysis (RCA) for major firewall-related incidents.

- Maintain and audit firewall rule bases and policies to ensure compliance with corporate and regulatory standards.

- Collaborate with network architecture and engineering teams on new deployments and upgrades.

- Develop and maintain automation scripts (Python, Ansible, Bash, etc.) to streamline repetitive tasks.

- Integrate firewall management processes into CI/CD or SOAR pipelines.

- Participate in an on-call rotation for critical after-hours incidents.

- Maintain accurate documentation for all firewall operations and procedures.

Required Skills & Experience :

- Minimum 6 years of hands-on experience in firewall operations and network security.

- Expert-level knowledge of at least one enterprise firewall platform :

- Palo Alto Networks, Cisco ASA/FTD, or Check Point.

- Deep understanding of TCP/IP, routing, NAT, VPNs, and security policies.

- Strong understanding of BGP, OSPF, and EIGRP routing protocols.

- Proven experience with automation/scripting (Python, Ansible, or Bash).

- Familiarity with centralized management tools such as :

- Panorama, Cisco FMC, or Check Point Domain Manager.

- Excellent communication skills and responsiveness in a global operations environment.

- Ability to work independently in a fast-paced, 24x7 support environment.

Preferred Qualifications :

- Experience integrating firewall operations with CI/CD pipelines or SOAR tools.

- Relevant certifications (e.g., PCNSE, CCNP Security, Check Point CCSA/CCSE).

- Prior experience supporting global enterprise network security environments.

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