Operations & Warehouse Manager
5 days ago
Job Description – Operations & Warehouse Manager
You'll be responsible for managing the store's back-end operations, including warehouse inventory, in-store stock flow, e-commerce order fulfillment, vendor coordination, and system updates. This is a critical role ensuring that products move efficiently from our warehouse to the customer—whether that customer is shopping online or walking into the store.
Key Responsibilities
1. Warehouse & Inventory Management
- Oversee warehouse operations – receiving, storing, organizing, and dispatching
- inventory.
- Maintain stock accuracy through regular cycle counts and physical audits.
- Tagging, barcode scanning, and SKU-level organization.
- Coordinate inward stock from partner brands and maintain GRNs.
- Monitor aging stock, returns, damages, and non-moving inventory.
2. E-commerce & Order Fulfillment
- Manage daily packing and shipping of online orders from platforms like Shopify, Amazon, Nykaa Fashion, etc.
- Coordinate with courier partners for timely pickups and deliveries.
- Update order statuses, generate shipping labels, and handle returns/exchanges.
- Work closely with the e-commerce and customer service team to meet SLAs.
3. Retail Store Operations
- Ensure timely restocking of products from the warehouse to the shopfloor.
- Support the sales team in stock availability, product movement, and VM changes.
- Assist in store inventory audits and seasonal stock shifts.
4. Vendor & Logistics Coordination
- Liaise with brand partners for stock arrivals, PO tracking, and return shipments.
- Track and reconcile inward stock vs. purchase orders and invoices.
- Negotiate and manage relationships with delivery/logistics partners.
5. Reporting & Process Optimization
- Maintain daily MIS reports for stock, sales vs. inventory, order status, etc.
- Identify and implement process improvements in storage, dispatch, and stock flow.
- Work with the founder to digitize inventory workflows and integrate systems.
Requirements
- Minimum 2 years of experience in warehouse/inventory/e-commerce operations.
- Familiarity with Shopify, Amazon Seller Central, or similar platforms.
- Strong organizational skills with an eye for detail.
- Basic knowledge of Excel, Google Sheets, and inventory software.
- Ability to manage a small team of helpers or warehouse staff.
- Good communication and accountability skills.
Nice to Have
- Experience in fashion/lifestyle brands or multi-brand setups.
- Understanding of ERP or POS systems.
- Worked in both D2C and marketplace e-commerce formats.
Compensation
- ₹20,000 – ₹25,000/month depending on experience
- Performance-based bonus
- Employee discounts & perks
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Flexible schedule
Ability to commute/relocate:
- Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- work: 2 years (Required)
Language:
- English (Required)
Work Location: In person
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