Site Lead

Job Description JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades, or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Site Lead Site Lead leads a Corporate Solutions account relationship for Horizon BCBS. The Corporate Solutions platform is our outsourcing business which provides real estate and workplace strategy, services, and technology to corporates and public institutions globally. This highly visible executive-level role is accountable for developing and implementing a strategic account plan which delights our client and ensures a healthy long-term relationship. The Account Lead anticipates client needs, delivers to outperform on key performance indicators, and builds financial plans to exceed growth and profitability targets. The Account Lead creates and manages high performing teams, which stay engaged and thriving.Responsibilities include: Delivering High Client SatisfactionAligns with client on key priorities and executes a strategic account plan that delivers against those priorities. Communicates well at an executive level but also deeply knowledgeable in operational detail and able to engage tactically as required. Ensures service delivery is high quality and exceeds client expectations. Anticipates needs, responds to client issues in an expedient and professional manner. Builds lasting relationships quickly. Building and Managing High Performing TeamsHires, attracts, and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition. Understands clients key business drivers; focuses the team to ensure those priorities are aligned with our deliverables. Embodies the firms values and core behaviors of collaboration, integrity, and excellence. Advances the firms diversity and inclusion priorities by focusing on hiring, rotation, and promotion. Identify and groom successor candidates to Account Executive role. Achieving Financial ResultsDevelops the budget, manages to ensure plan is met or exceeded in growth and profitability. Retains all appropriate business lines and expands business beyond existing product lines or geographies. Develops a compliance program to mitigate risk; ensures A/R is maintained within requirements. Drives the Sales Strategy & Contributes to the Growth of the CompanyProactively identifies areas to incorporate innovation into account operations. Proactively identifies opportunities for expansion and cross-selling. Creates and delivers effective, executive level reporting. Adept at leading competitive contract renewals in partnership with Solutions Development. Proactively reaches out to other accounts to ensure leading practices are being delivered. Becomes internal reference for best-in-class service delivery. Recognizes opportunities for account growth, articulates the JLL value proposition, and ensures best practice implementation across the delivery platform. Key Skills and Experience:Relevant Degree in strategy, economics, business, management, or real estate. MBA and/or management consulting experience preferred. MRICS or other professional designation desirable. At least 10 years experience in Hospitality, Facilities Management. High-level abilities with Microsoft Office (Excel, Word, PPT). Good written and verbal communication skills. Analytical mind - able to assess options. Innovation - think outside the box to come up with bright ideas to help solve clients problems. Business case development experience. Strong project management skills, able to work to deadlines and under key milestones set by client. Location: On-site Gurugram, HR Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLLs recruitment process. We endeavor to keep your personal information secure with the appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Locations: On-site