BPO Telecaller

4 days ago


MES Pumping Station Pune, India SSK Global Business Solutions Full time ₹ 1,50,000 - ₹ 2,50,000 per year

A BPO telecaller's job involves handling customer interactions, primarily phone calls, to promote products/services, resolve issues, gather information, and update customer records. Key responsibilities include making outbound sales calls, answering inbound customer inquiries, managing complaints, maintaining customer relationship management (CRM) databases, and meeting daily performance targets. Essential skills are strong communication, active listening, problem-solving, and data entry, with proficiency in CRM software being a significant advantage.



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