Oracle HCM Support role

20 hours ago

Delhi, Delhi, India Vantage Point Consulting Inc. Full time

We are seeking a highly motivated and technically proficient Oracle HCM Support Specialist to join our night shift team. In this role, you will be the primary point of contact for resolving complex functional and technical issues related to our Oracle HCM Cloud suite. You will play a vital part in ensuring the stability and performance of our HR systems during off-hours, supporting our global operations and ensuring a positive user experience for our colleagues in different time zones.

Key Responsibilities:

  • Provide Tier-2 and Tier-3 functional and technical support for Oracle HCM Cloud modules, with a strong focus on
    Core HR, Absence Management, Talent Management, Compensation, and Benefits.
  • Troubleshoot and resolve user-reported issues, including system errors, data discrepancies, and process failures, via ticketing system, email, and chat.
  • Perform routine system maintenance and monitoring during the night shift to ensure optimal system performance and availability.
  • Collaborate with the day-shift team, functional HR teams, and technical developers to escalate and resolve complex issues, ensuring a smooth handover of pending items.
  • Document solutions and create knowledge base articles to build a repository for common issues and their resolutions.
  • Assist with testing for system patches, updates, and new configurations before deployment to production.
  • Guide end-users on system functionality and best practices, providing clear and effective communication.
  • Maintain a high level of customer service and professionalism in a fast-paced, independent work environment.

Required Qualifications & Skills:

  • Bachelor's degree in Information Technology, Computer Science, Human Resources, or a related field, or equivalent practical experience.
  • 2+ years of hands-on experience
    in supporting, configuring, or implementing
    Oracle HCM Cloud.
  • Strong functional knowledge of at least two key Oracle HCM modules (e.g., Core HR, Absence, Talent, Compensation).
  • Experience with troubleshooting tools and methodologies, including using SQL for data queries is a plus.
  • Excellent problem-solving and analytical skills with a keen attention to detail.
  • Outstanding written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
  • Proven ability to work autonomously with minimal supervision during night hours.
  • A customer-centric mindset and a strong commitment to providing high-quality support.

  • Oracle HCM Consultant – Payroll Specialist

    12 hours ago

    Delhi, Delhi, India PURVIEW Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking an experienced and highly motivatedOracle HCM Consultant – Payroll Specialistto join our team. The ideal candidate will have a strong functional background in Oracle HCM Cloud, with a deep focus on Payroll configuration, processing, and reporting. You will play a key role in implementing, supporting, and optimizing payroll processes to...

  • Oracle HCM Fusion Payroll Senior Consultant

    3 days ago

    Delhi, Delhi, India Elfonze Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job InformationDate Opened11/11/2025Job TypeFull timeIndustryIT ServicesCityHyderabad, Mumbai, Delhi/NCR, Bengaluru, Kolkata, Pune, and Chennai.State/ProvinceKarnatakaCountryIndiaZip/Postal Code560001Job DescriptionProvide day-to-day support of the Oracle HCM Cloud Payroll Functional , must have experience in UK/US PayrollShould have good experience in...

  • Senior Oracle DBA

    1 week ago

    Delhi, Delhi, India ORACLE Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description Senior Oracle DBA Location: DELHI, India / GURUGRAM, HARYANA, IndiaJob Identification: 311714Job Category: SupportPosting Date: 10/17/2025, 12:44 AMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears of Experience: 10 yearsApplicants: Less than 10 applicantsAdditional Info: Visa /...

  • Senior Oracle DBA

    2 weeks ago

    Delhi, Delhi, India ORACLE Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description Senior Oracle DBA Location: DELHI, India / GURUGRAM, HARYANA, IndiaJob Identification: 311713Job Category: SupportPosting Date: 10/17/2025, 12:37 AMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears of Experience Required: 10 yearsNumber of Applicants: Less than 10...

  • PeopleSoft HCM Techno-Functional Consultant

    1 week ago

    Delhi, Delhi, India Niddik (An IT Division of Niddikkare) Full time ₹ 80,000 - ₹ 1,50,000 per year

    NIDDIK is a cutting-edge IT Consulting company that serves as the IT Division of Niddikkare LLP. Since its inception in 2021, NIDDIK has been providing innovative and tailored IT solutions to businesses, helping them navigate the complexities of the digital landscape. With a focus on delivering exceptional quality, reliability, and customer satisfaction,...

  • SAP HCM Consultant

    6 days ago

    Delhi, Delhi, India Brombeer IT Systems Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewAt Brombeer IT Systems LLC, headquartered in the dynamic heart of the UAE, we deliver innovative IT solutions that help businesses thrive in a rapidly evolving digital world. As your digital transformation partner, we specialize in enterprise systems and scalable digital infrastructures to realize organizations' full potential. With a growing...

  • Senior DBA

    4 days ago

    Delhi, Delhi, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionThe Advanced Customer Services (ACS) is a unit within the Oracle's Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS...

  • Functional Consultant

    21 hours ago

    Delhi, Delhi, India Zorba Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Key Responsibilities : Gather requirements and design OTL setups : time categories, time entry layouts, projects/tasks, schedules, HCM group eligibility. Configure time rules (fast formulas/rule sets) for overtime, shift differentials, premiums, and validations. Build and test time collection devices/interfaces and REST/SOAP integrations. Align OTL...

  • Oracle EPM Support Analyst

    6 days ago

    Delhi, Delhi, India Calderys Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionMissionThe Oracle EPM support analyst will support the Oracle Enterprise Performance Management suite of products including, but not limited to Oracle FCC, Planning (and associated components such as Capital, Projects and Workforce Planning) and Tax Reporting. This includes support in the use, design, development, configuration, and testing of EPM...

  • Workday HCM Functional Consultant

    1 week ago

    Delhi, Delhi, India CROWDCONSULTANTS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    YOUR MISSIONProvide functional support for HR HCM processes, ensuring smooth operations in WorkdayTranslate HR business requirements into effective system configurations and process solutionsCollaborate with HR teams and IT to ensure seamless integration of HCM modules into daily workflowsOptimize and troubleshoot HR systems to improve efficiency and...