Client Servicing Executive
5 hours ago
We seek a motivated and detail-oriented Client Servicing Executive to join our team. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and coordinating with internal teams to deliver high-quality marketing services. This is a target-driven role, with a focus on generating repeat business and achieving sales targets.
Key Responsibilities:
- Act as the primary point of contact for assigned clients.
- Develop and maintain strong relationships with clients, understanding their needs and objectives.
- Identify opportunities for upselling and cross-selling additional services.
- Achieve sales targets by generating repeat business and maintaining client satisfaction.
- Coordinate with internal teams (creative, digital, strategy) to ensure timely and effective delivery of services.
- Prepare and present reports, proposals, and presentations to clients.
- Address client queries and concerns promptly and professionally.
- Monitor project progress and ensure alignment with client expectations.
- Stay updated on industry trends and best practices to provide valuable insights to clients.
Qualifications:
- Master's or Bachelor's degree in Marketing, Business, Communications, or a related field.
- Proven experience in client servicing, account management, or a similar role in a marketing agency.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
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