Client Servicing Executive

9 hours ago


Mumbai, Maharashtra, India The Thirsty Crow Marketing Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We seek a motivated and detail-oriented Client Servicing Executive to join our team. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and coordinating with internal teams to deliver high-quality marketing services. This is a target-driven role, with a focus on generating repeat business and achieving sales targets.

Key Responsibilities:

  • Act as the primary point of contact for assigned clients.
  • Develop and maintain strong relationships with clients, understanding their needs and objectives.
  • Identify opportunities for upselling and cross-selling additional services.
  • Achieve sales targets by generating repeat business and maintaining client satisfaction.
  • Coordinate with internal teams (creative, digital, strategy) to ensure timely and effective delivery of services.
  • Prepare and present reports, proposals, and presentations to clients.
  • Address client queries and concerns promptly and professionally.
  • Monitor project progress and ensure alignment with client expectations.
  • Stay updated on industry trends and best practices to provide valuable insights to clients.

Qualifications:

  • Master's or Bachelor's degree in Marketing, Business, Communications, or a related field.
  • Proven experience in client servicing, account management, or a similar role in a marketing agency.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently and as part of a team.


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