Enterprise Monitoring Support
11 hours ago
Enterprise Monitoring Support
Following are experience and essential skills required for this role.
Experience in delivering Monitoring & Observability solution to customer requirements.
Responsible for delivering outcomes and providing technical expertise to the Monitoring & Observability service.
Be the trusted advisor to the customers.
Ensure delivery in a timely, efficient and costeffective manner.
Stakeholder management across various Technology and Business teams.
Ensures that technical solutions are fit for purpose, including for functional, non-functional and support requirements and to Global Technology Strategic direction.
Key skills will include following implementations in Enterprise scale.
Experience in Observability tools, AI Ops, Log aggregation (e.g. ELK), Application Performance Monitoring (e.g. New Relic)
Infra and application monitoring skills.
Scripting skills like Python, Shell scripts, Java scripts
Dev ops skills like Infra as Code (e.g Terraform) , develop CI/CD pipelines, delivering in a SCRUM model.
Experience in Open Telemetry, AWS, Kubernetes will be an advantage.
Good communication and influencing skills.
Strong troubleshooting and analytical skills.
The resource is expected to provide oncall support on a periodic basis and change support outside of the business hrs or over weekends. If needed, provide support in different shifts covering UK business hrs.
Delivering Monitoring & Observability solution to customer requirements
application monitoring skills.
Mandatory Skills
Observability tools, AI Ops, Log aggregation (e.g. ELK)
Application Performance Monitoring (e.g. New Relic)
Infra and application monitoring skills.
Scripting skills like Python, Shell scripts, Java scripts
Dev ops skills like Infra as Code (e.g Terraform)
Develop CI/CD pipelines, delivering in a SCRUM model.
AWS, Kubernetes will be an advantage.
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
-
Enterprise Monitoring Support
2 days ago
Gurgaon, Haryana, India Virtusa Full time ₹ 15,00,000 - ₹ 60,00,000 per yearEnterprise Monitoring SupportFollowing are experience and essential skills required for this role.Experience in delivering Monitoring & Observability solution to customer requirements.Responsible for delivering outcomes and providing technical expertise to the Monitoring & Observability service.Be the trusted advisor to the customers.Ensure delivery in a...
-
Enterprise Support Analyst
17 hours ago
Gurgaon, Haryana, India apexanalytix Full time ₹ 4,00,000 - ₹ 6,00,000 per yearQUICK TAKE -The Enterprise Support Analyst is responsible for Level 2 support for all client applications, including FirstStrike Commercial, portals and other client and vendor facing applications. THE WORK -This role will additionally be a point person for all client support issues and be required to initially document all support issues that are greater...
-
Enterprise Account Manager
2 weeks ago
Gurgaon, Haryana, India Hewlett Packard Enterprise Full time ₹ 12,00,000 - ₹ 36,00,000 per yearEnterprise Account ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
-
Gurgaon, Haryana, India Amazon Full time ₹ 1,50,000 - ₹ 2,00,000 per yearAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and...
-
Gurgaon, Haryana, India Amazon Web Services Full time ₹ 20,00,000 - ₹ 40,00,000 per yearDESCRIPTIONAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our...
-
Gurgaon, Haryana, India Amazon Web Services (AWS) Full time ₹ 15,00,000 - ₹ 60,00,000 per yearDescriptionAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our...
-
Enterprise Account Manager
2 weeks ago
Gurgaon, Haryana, India Hewlett Packard Enterprise | HPE Full time ₹ 15,00,000 - ₹ 48,00,000 per yearEnterprise Account ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
-
Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Hewlett Packard Enterprise Full time ₹ 12,00,000 - ₹ 24,00,000 per yearTechnical Support Team LeadThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
-
Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Hewlett Packard Enterprise Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...
-
Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Hewlett Packard Enterprise | HPE Full time ₹ 10,00,000 - ₹ 25,00,000 per yearTechnical Support Team LeadThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...