
Travel Consultant
3 days ago
Job Summary:
We are looking for customer-focused Travel Consultant to join our dynamic team. The Travel Sales Consultant will be responsible for managing travel arrangements, providing excellent customer service, making reservations, and offering travel consulting services. A passion for travel, strong sales skills, and exceptional client servicing are essential.
Key Responsibilities:
- Handle end-to-end travel bookings including flights, hotels, holiday packages, and visa services.
- Provide personalized travel solutions to B2C and B2B clients based on their preferences, budget, and travel goals.
- Build and maintain strong relationships with clients by delivering exceptional service and follow-up support.
- Suggest creative itineraries and upsell relevant services like insurance, upgrades, excursions, etc.
- Stay updated on travel trends, airline policies, and visa requirements.
- Handle complex or escalated bookings and resolve issues with professionalism and urgency.
- Coordinate with suppliers, DMCs, and vendors for seamless operations and pricing.
- Meet individual and team sales targets, and contribute to overall business growth.
- Train or mentor junior travel consultants as needed.
Requirements:
- Minimum 2 years of experience in the any of the company
- Strong expertise in international destinations, air ticketing (GDS knowledge preferred), hotel bookings, and visa handling.
- Excellent communication, interpersonal, and negotiation skills.
- Proficient with travel software, CRMs, and MS Office.
- High attention to detail, problem-solving attitude, and customer-first mindset.
- Ability to work under pressure and multitask efficiently.
Qualifications
- Travel Consulting and Travel Management skills
- Customer Service and Reservations skills
- Excellent communication and interpersonal skills
- Knowledge of travel industry trends and destinations
- Ability to work well under pressure and meet sales targets
- Experience in a similar role is an advantage
- Bachelor's degree in Hospitality, Tourism, or related field
Perks & Benefits:
- Competitive salary with incentives and performance bonuses
- Opportunities to attend FAM trips
- Growth potential within a fast-growing brand
- Supportive team culture and regular training sessions
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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