Information Technology Support Assistant

5 days ago

Bengaluru, Karnataka, India SKM Air Conditioning LLC Full time US$ 40,000 - US$ 80,000 per year

We're Hiring: Assistant IT Support

IMPORTANT NOTE : THIS POSITION WILL BE BASED FOR SHARJAH, UAE

Department:
IT Infrastructure

SKM Air Conditioning LLC is looking for a motivated and detail-oriented
Assistant IT Support
to join our IT Infrastructure team. This role is ideal for someone with a passion for IT and a willingness to learn and grow in a hands-on environment.

Key Responsibilities:

  • Assists in troubleshoots, Supports, Diagnoses, and resolves IT technical issues and configures new IT equipment within SLA to users.
  • Installs authorized software on computers and ensures that these are functional and are consistently updated.
  • Assists in Implementing IT Manual across the SKM offices.
  • Assists in updating detailed lists of IT infrastructure and suppliers.
  • Assists in maintaining updated quotation for regular IT equipment, software and services.
  • Assists in maintaining CCTV, PABX, Attendance, Barcode readers and MPS systems.
  • Performs scheduled hardware and software maintenance.
  • Reports IT user's non-conformities against IT Manual to IT management.
  • Assists in IT requisition process.
  • Update IT items in IT warehouse.
  • Assists in IT procurement and monthly IT inventory top up.
  • Ensures satisfaction of IT users.
  • Ensures high level of confidentiality.
  • Familiar with ISO Audit process and various QHSE standards.
  • Performs other IT related duties as assigned by IT management.

What We're Looking For:

  • Diploma, certificate, or degree in IT or Computer Science.
  • 1–2 years of IT support experience.
  • Basic knowledge of hardware, software, network devices, and IT security standards.
  • Familiarity with IT infrastructure tools and systems.
  • Strong troubleshooting, communication, and time management skills.
  • A team player with a customer-focused mindset and willingness to learn.

If you're looking for a role where you can build your IT skills and contribute to a supportive tech environment, we welcome your application.

Apply now to join the SKM team.

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