Collection Specialist
2 days ago
Role & responsibilities
- Collections: Monitor accounts for overdue payments, contact clients (phone/email), and follow up on outstanding balances.
Record Keeping: Maintain accurate records of all communications, transactions, and collection activities.
Dispute Resolution: Investigate and resolve billing errors, customer complaints, and payment issues.
Reporting: Prepare summaries and reports on outstanding debts, collection status, and AR for management.
Billing & Invoicing: Prepare and distribute invoices, check billing computations, and ensure timely service billing.
Payment Processing: Record daily payments, process incoming funds, and update account status
Preferred candidate profile
Mandatory Experience in Collection of Bank/NBFC/DSA
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