Call center Executive

DescriptionWe are looking for a dedicated Call Center Executive to join Pringle It ventures Pvt Ltd in Vijayawada. As a Call Center Executive, you will play a crucial role in providing excellent customer service and support to our clients. Your responsibilities will include handling inbound and outbound calls, resolving customer queries, and ensuring...

High-level professionals in the field of unified communications are sought after to design and implement robust architectures for contact center solutions.The ideal candidate will have expertise in Cisco Unified Contact Center Enterprise (UCCE) and Customer Voice Portal (CVP) technologies, with a strong understanding of architecture design, implementation,...

Job Opportunity:Cisco Network Solutions EngineerThis position involves designing, implementing, and supporting Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions.Key ResponsibilitiesPlan, design, deploy, and maintain Cisco UCCE and CUCM-based contact center solutions.Develop, test, and implement IVR...

Job OverviewWe are seeking an experienced Control Specialist to join our team. The successful candidate will design, configure, program, install, and troubleshoot HVAC Controls and Electrical SCADA systems in data centers.Key Responsibilities:Develop project scopes of work, schedules, and levels of effort (LOE) to meet customer requirements.Manage scope,...

Customer Service Representative Job Description">This position is responsible for delivering exceptional customer service via phone calls, ensuring that customer inquiries are resolved at the first point of contact.The successful candidate will be responsible for providing timely and effective support to customers, responding to their queries and resolving...

Telecom Network Support SpecialistWe are seeking a highly skilled Telecom Network Support Specialist to join our Voice NOC & Technical Assistance Center (TAC) team. This role involves providing end-to-end support for telecom services, troubleshooting VoIP issues, and working closely with global vendors and carriers.Key ResponsibilitiesSupport telecom...

Job OverviewThis is a full-time on-site role for a Guidewire Claim Center Configure Developer. The position is located in Bengaluru.The developer will be responsible for configuring Guidewire Claim Center, creating and maintaining configuration artifacts, troubleshooting and resolving issues, collaborating with cross-functional teams, performing unit tests,...

Job OpportunityWe are seeking a skilled Quality Assurance Engineer to play a crucial role in ensuring the quality of our Claim Center software by testing and quality assurance.The ideal candidate will have strong knowledge of Software Development Life Cycle (SDLC) and System Testing Life Cycle (STLC), as well as good experience with Agile projects and...

Job Overview:The Shift Manager role oversees the daily operations of a data center, ensuring reliability and efficiency.Main Responsibilities:Lead a team and execute planned and unplanned activities on time with effective communication.Resolve complaints within the Service Level Agreement (SLA) timeframe.Manage incidents and conduct Root Cause Analysis (RCA)...

Key Job Title: Business Process LeadThe primary responsibility of a Business Process Lead is to oversee the daily operations of a call center, focusing on inbound, outbound, and customer support services. This role involves leading teams of supervisors, team leaders, and agents to meet performance metrics and service level agreements.Key...