ServiceNow Developer

Job Description

Perficient is seeking an experienced
ServiceNow Developer
to join our dynamic team. In this role, you will be responsible for designing, developing, and implementing ServiceNow solutions, with a strong focus on
ITSM
,
ITOM
, and
CMDB
modules. You will work closely with stakeholders to deliver high-quality solutions that improve business processes, enhance operational efficiency, and ensure a seamless user experience for our clients. This is a great opportunity to grow in a fast-paced, innovative environment while making a significant impact on business transformations.

Perficient is always looking for the best and brightest talent and we need you We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Technology Consultants are responsible for the implementation and configuration of the technical infrastructure including web applications, layered software, hardware platform and operating systems. The Technology Consultant regularly consults with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client's technical environment.

Responsibilities

• ServiceNow Development: Design, configure, and implement ITSM, ITOM, and CMDB solutions to align with business objectives and optimize processes.
• Customization & Automation: Customize ServiceNow workflows, business rules, UI actions, and notifications to automate tasks and streamline operations.
• Integration: Develop and maintain integrations between ServiceNow and third-party applications using REST, SOAP, and other technologies.
• Troubleshooting & Support: Provide ongoing technical support, troubleshoot platform issues, and ensure the stability and performance of the ServiceNow environment.
• CMDB Management: Optimize and maintain the CMDB, configure CI classes, attributes, and relationships, and manage integrations with Discovery and other ITOM tools.

Qualifications

• Experience: 3-6 years of hands-on experience as a ServiceNow Developer, with expertise in ITSM, ITOM, and CMDB modules.
• Technical Skills: Proficiency in ServiceNow scripting (JavaScript, GlideScript), integration (REST/SOAP APIs), and platform customization.
• Certifications: ServiceNow Certified Application Developer or Certified System Administrator (CSA) is preferred. ITIL certification is a plus.
• Problem-Solving: Strong troubleshooting skills with a deep understanding of ServiceNow platform capabilities.
• Collaboration: Ability to work cross-functionally with business analysts, project managers, and technical teams to meet business needs.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

Who We Are
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world's largest enterprises and biggest brands succeed.

What We Believe
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer:
The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
About Us**
Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose.

Select work authorization questions to ask when applicants apply

1. Are you legally authorized to work in the United States?

2. Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?