Education Counsellor
2 days ago
Job Title: Education Counsellor
Location: [Vikaspuri]
Job Type: Full-Time
About the Role:
We are looking for a passionate and dynamic Education Counsellor to guide students and/or professionals in choosing the right educational path and enrolling in our courses. You will play a key role in helping prospective learners understand the value of our programs and assist them through the admission or onboarding process.
Key Responsibilities:
- Counselling & Guidance:
- Interact with potential learners (via phone, chat, video call, or in-person) to understand their educational goals and career aspirations.
- Recommend suitable courses/programs based on their background, needs, and preferences.
- Sales & Conversion:
- Follow up with leads and convert them into enrolled students.
- Achieve and exceed weekly/monthly conversion and revenue targets.
- CRM & Reporting:
- Maintain accurate records of interactions and status updates using CRM tools (e.g., Salesforce, Zoho).
- Provide timely reports and feedback to the team and management.
- Collaboration:
- Work closely with the marketing, product, and academic teams to align on student expectations and feedback.
- Stay updated on course offerings, admission policies, pricing, and discounts.
Requirements:
- Bachelor's degree in any field (Education, Psychology, or Business preferred).
- 1–3 years of experience in counselling, inside sales, or student advisory roles (preferably in EdTech).
- Excellent communication and interpersonal skills.
- Empathetic, persuasive, and target-driven attitude.
- Ability to work in a fast-paced, high-growth environment.
Good to Have:
- Knowledge of the education sector (K-12, test prep, or professional upskilling).
- Familiarity with EdTech platforms and tools.
- Multilingual proficiency is a plus.
Job Type: Full-time
Pay: ₹11, ₹37,291.51 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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