Director, Customer Finance

Focus, Scope, & Impact:

• Lead overall performance management for Customer Management Group (CMG) business at Customer X Channel X Bottler level P&L and support business with relevant analytics and actionable insights on an on-going basis
• Annual business plan and LRP in collaboration with Key account customer operations teams along with identification of risks and opportunities and aligning the same with vertical and function head
• Recommend and drive Strategic interventions on improving Company & Bottler Margins across channels – commercial terms (ToTs/ Consumer Promos) with customers, evaluating pricing proposals, structuring visibility and activations initiatives to maximize ROI etc.
• Drive engagement with senior leaders and LT to drive cross functional alignment across multiple stakeholders and to develop key insights needed to drive strategic priorities, including:
  • Managing customer relationships
  • Support Terms in Trade negotiation with customers – Negotiation strategy, fact-based analytics, setting boundary conditions and participation in negotiation meetings
  • Gain insights and brainstorm with customers on business issues; Prepare & support internal stakeholders on on-going negotiations
• Support developing and analyzing of pack promotion calendar for customers through profitability simulation, scenario planning and financial modelling
• Lead Platform Services engagement for CMG (Customer Management Group) business
• Support financial evaluation and partner with business team to structure commercials terms for all new Key Account deals and/or renewals in QSR, Travel channels
• Lead and coordinate with relevant stakeholders to perform global compliances like Customer Pricing Analysis (CPA), AIC submission for McD, Global customer Dashboard
• Lead overall CMG System Economics and drive future automation in NSR 2.0 and SET (System Economics Tool)

KEY SUCCESS PARAMETERS

• Deliver insights based on understanding of the customer, competitive and economic landscape and identify opportunities in the market. Chart out the financial strategy & journey for the India business based on the emerging trends and shifting profit pools within the various channels.
• To succeed, the role requires a strong combination of analytical and strategic thinking capabilities, strong Customer understanding, as well as a hands-on mentality.
• The role will be wired closely in a networked approach with Operators in the Operating Units C&CL as well Marketing/ Categories, Platform Services as well as our Bottling Partners.
• Ability to drive cross-functional support and cross-system alignment
• Significant analysis complexity – The incumbent requires strong analysis and interpretation skills. The incumbent needs to integrate all the available data sources to identify opportunity areas and help develop action plans.

Experience

• >10 years of experience in senior financial planning or commercial finance roles
• Extensive leadership and management experience, with ability to work in a diverse cultural environment as a highly efficient communicator and influencer.
• Requires a deep understanding of the financials and system economics comprising the Bottlers, customers, marketing agencies through the lens of categories, packages, brands, and the competitive landscape. This is critical to allow effective management of OU P&L
• Manage Teams, as this role has is a leader of others

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130 years. Visit Our Purpose and Vision

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.