REF81841C-Senior Program Analyst
4 days ago
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
In-depth knowledge of routing protocols (e.g., BGP, OSPF), switching technologies (e.g., VXLAN, EVPN, MLAG), and WAN technologies (e.g., SD-WAN, MPLS). Troubleshooting: Strong ability to analyze logs, traffic patterns, and packet captures to diagnose complex issues. Vendor Management: Experience liaising with vendors to resolve issues and manage service providers. Technical Leadership: Ability to provide technical guidance and mentor lower-level support teams. Documentation: Maintaining accurate documentation for network configurations, processes, and procedures.
Qualifications
Graduate
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