Business Development Executive

5 days ago

Jaipur, Rajasthan, India Smita Fashion Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Company: Smita Fashion

Position Title: Business Development Executive (BDE)

Department: Sales & Business Development

Employment Type: Full-Time, Permanent

Industry: Internet / E-Commerce

Location: 67-70 Shyam Vihar Colony, Near Kohinoor Residency, 80 Ft. Road, Sanganer Bazar-302029

Educational Qualification: Graduate in any discipline

Experience: 1–2 years of relevant experience in telecalling, client servicing, or business development

Preferred Candidate Profile: Female candidates are preferred.

  • Open to candidates looking to restart their professional careers.
  • Candidates residing within a 5–10 km radius of the office location will be given preference.

Position Overview

The Business Development Executive (BDE) will function as an individual contributor responsible for managing client relationships, handling customer queries, and achieving assigned revenue and retention targets. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to manage multiple client interactions effectively.

Key Responsibilities

· Build and maintain professional relationships with clients through telephonic and email communication.

· Handle client queries efficiently and ensure prompt resolution of complaints.

· Ensure accurate and updated product/service details in the company's e-catalog.

· Drive revenue growth through upselling and cross-selling opportunities, meeting fortnightly and monthly targets for retention and revenue.

· Perform systematic follow-ups with clients to ensure timely closure of leads.

· Make 20–40 meaningful outbound calls daily via platforms such as IndiaMART and Justdial (volume may vary during festive seasons).

· Maintain detailed records of client communication, leads, and follow-up actions in the CRM system.

· Coordinate with internal departments to ensure smooth service delivery and customer satisfaction.

Key Skills & Competencies-

· Excellent verbal and written communication skills

· Strong negotiation and client relationship management abilities

· Proficiency in MS Office and CRM tools

· Effective time management and organizational skills

· Self-motivated, target-driven, and capable of working independently

Compensation

Salary Range: ₹15,000 – ₹20,000 per month (based on experience and suitability)

Performance Metrics-

· Achievement of fortnightly and monthly revenue targets

· Client retention and satisfaction levels

· Accuracy and timeliness of e-catalog updates

· Call productivity and lead closure rate

· Responsiveness in handling client queries and complaints

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person

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