Team Lead-Cloud

1 week ago

Noida, Uttar Pradesh, India Birlasoft Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Area(s) of responsibility

Location: All location, NOIDA preferred

Experience Level: 7 – 9 Years

Employment Type: Full time

Job Summary
We are seeking a skilled Control-M & Operations Consultant to join our team. The ideal candidate will have extensive experience in managing, developing, and monitoring batch jobs using BMC Control-M (Helix). This role involves API integrations, operational oversight, incident handling, and ensuring smooth execution of batch processes. The consultant will also support related applications, participate in change-control and deployment cycles, and perform administrative tasks within the Control-M environment.

Key Responsibilities

Job Scheduling & Monitoring

  • Design and implement new Control-M job definitions for Momentum platform processes.
  • Create and maintain job schedules, manage dependencies, conditions, and calendars for reliable execution.
  • Monitor job execution and troubleshooting failures, coordinating resolutions with application and infrastructure teams.
  • Collaborate with application and infrastructure teams to integrate Control-M with various systems.
  • Notify job owners and follow up based on job urgency and impact.
  • Re-execute jobs as directed by TTX and/or Maximo support teams.
  • Perform on-demand execution of batch jobs.

Control-M Administration

  • Perform administrative tasks such as user and folder management, agent configuration, and environment setup.
  • Administer and support the Control-M/Enterprise Manager and Control-M/Agent environments.
  • Design, implement, and maintain batch job schedules across multiple platforms (Windows, UNIX, Linux, Mainframe)
  • Manage Control-M calendars, conditions, and resources to optimize scheduling logic.
  • Maintain Control-M infrastructure health and perform upgrades or patching as needed.

Change & Incident Management

  • Execute approved change requests (CRs) including job additions, deletions, and updates.
  • Participate in change-control and production deployment cycles.
  • Reduce change management overhead by handling auto-generated incidents and optimizing ticket resolution.
  • Respond to and resolve incidents related to Control-M jobs.

API Integration & Testing

Operations Management

  • Manage daily operations of Control-M and related applications such as SAS AML and Collect Smart.
  • Perform regular health checks and enforce best practices for job scheduling and execution.
  • Monitor AML processes and ensure compliance with regulatory requirements.

Documentation & Reporting

  • Collaborate on runbook creation, SLA tracking, and job performance tuning.
  • Maintain comprehensive documentation of job schedules, configurations, and procedures.
  • Generate reports on job performance, failures, and other key metrics.

Technical Competencies

  • Proven experience in Control-M job scheduling, administration, and operations.
  • Strong knowledge of API integration and testing (REST, SOAP).
  • Experience with scripting languages (Python, Shell, PowerShell).
  • Familiarity with ITSM tools (e.g., ServiceNow) for incident and change management.
  • Strong analytical and problem-solving skills with the ability to interpret complex data and make strategic decisions.
  • Excellent troubleshooting and communication skills.

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