Loan Services

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Your Role:

• University graduate/postgraduate / MBA
• Min experience if 15+ years in similar roles managing large operations and diverse teams
• Possesses strong communication skills with the ability to establish and build trust with internal key stakeholders and partners
• Energetic, flexible, collaborative, proactive leader
• Strong influencing and negotiating skills
• Experience of leading and successfully delivering change initiative
• Strong knowledge of operational Delivery in a Client environment.

Your profile:

• Extensive experience of working for financial institutions /Banks Knowledge of financial products Including Funding Markets, Commercial Loan Portfolios, Loan Administration, Payments, Covenant Administration, KYC and Fraud Operations and operational support functions Including Account reconciliations and Accounts Management
• Demonstrated experience leading people
• Act as a point of escalation. Maintains and applies a broad level of expertise across the functions and services delivered across Client organization
• To drive people development including communication, idea generation and solution implementation. Actively encourages a culture of escalation, openness and teamwork.
• To create collaborative relationships with the Client Organization and act as a trusted advisor on operational matters including taking ownership and resolving issues.
• Responsible for the effective management of the team, Acts as key point of contact in operational matters.
• Communicate plans and operating solutions designed to enhance services provided to the Client organization, increase functional efficiency and reduce operational risk.
• Liaise with internal and external Auditors with regards to section processes and controls.
• Ensures comprehensive procedural documentation is in place and adhered across all key operational processes. Upholds and maintains service level agreements across Functional Areas
• Responsible for ensuring the ongoing effectiveness of controls in response to changes in business process, market practice or regulations.
• Recruits, plans and manages the development of direct reports, including succession planning, and other team members
• Ongoing engagement with Client and evaluation of industry and regulatory changes, thinking strategically to anticipate challenges and taking steps to proactively address.
• Promote a client centric culture focused on providing a high level of service, including swift escalation and remediation of operational issues that could negatively impact the Client resulting in financial and reputational risk.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.