Relationship Manager

5 days ago

Srinagar, Jammu and Kashmir, India Airtel Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

  • Collection efficiency - Ensuring collection efficiency through effective agency management and CRE review mechanism
  • Bad debt Reduction - Ensure Lowest bad debt, with timely collection and recovery from old o/s
  • B2B Collxn Cost (Rs Mn) and %waiver reduction - Month on Month performance of Total billing Cost/Cust vs. the Target in AoP will be used for KRA achievement calculation and % waivers reduction
  • Billing related complain reduction Complaints related to billing / No. of unique customer complaining
  • Churn - drives churn.

Preferred candidate profile

  • Strong analytical skills.
  • GST knowledge.
  • Good Excel skills with strong financial modeling capability.
  • High process orientation.
  • Good communication and negotiation skills.
  • Result orientation and analytical mindset.

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