Travel Consultant

6 hours ago

Salem, Tamil Nadu, India Travelfika Full time ₹ 6,00,000 - ₹ 8,00,000 per year

We are looking for a Travel Agent who will be the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more.

Responsibilities

  • Searching and confirming travel reservations for the customer
  • Strong understanding of a client travel policy and can provide consultation to the customer consistently
  • Your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveller - all while providing a best-in-class customer experience
  • As the face of our business, you have to provide regular feedback to our product, design and engineering teams so that they can work towards improving our customer facing and internal platforms.
  • Fulfilling all requests regarding necessary regulations
  • Providing the client with the required industry information, such as low fares, tour packages
  • Seeking opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
  • Maintaining, actively communicating, and seeking expansion of current knowledge of the state of the various travel industries supported

Skills

  • Should have travel agent experience
  • Strong verbal and written communication skills
  • Solid working knowledge of the travel industry, policies, procedures, and processes
  • Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.

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