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Business Analyst

2 weeks ago

Delhi, Delhi, India Resmed Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title: Business Analyst

Department: Direct to Consumer (DTC) India Business

Location: New Delhi, India

Reports to: Business Head DTC India Business

Join the ResMed Sleep and Respiratory Care Team today

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

Lets talk about the team:

You will be joining ResMed's fast-growing Direct-to-Consumer (DTC) India Business team based in New Delhi. The team is dynamic, collaborative, and purpose-driven, focused on improving lives through innovative sleep and respiratory solutions. Working closely with sales and cross-functional departments, the team values clear communication, agility, and data-driven decision-making to drive business success.

Let's talk about the role:

As a Business Analyst, you will play a key role in supporting the DTC business by coordinating across teams, managing sales data, and providing insightful analysis to guide business strategy. You will own end-to-end sales data reporting, help resolve operational bottlenecks, and lead projects focused on automation and digitization. This role offers exposure to business strategy, hands-on data management, and the opportunity to work directly with the Business Head to impact the growth of a fast-paced and evolving vertical.

Key responsibilities include:

1. Business Coordination (30%):

  • Liaise with sales teams and cross-functions support departments (Service, SCM, Finance, Warehouse, etc) to ensure requirement gathering and smooth execution of business processes.
  • Drive resolution of cross-functional bottlenecks, align operational plans with business priorities.

2. Sales Data Management & Reporting (30%):

  • Independently own sales data collection & organization from relevant stakeholders. Build and manage Excel-based dashboards, Power BI reports, and MIS reports.
  • Help produce clear and concise reports / presentations for business meetings and reviews.

3. Data Analysis (20%)

  • Analyse business data, generate reports, and identify trends or insights to support business strategy and growth decisions.
  • Track KPIs and performance metrics to support business reviews and planning.
  • Support in creating sales strategy development, planning & forecasting and process optimization

4. Stakeholder Management & Communication (15%)

  • Build and maintain working relationships with various stakeholders & departments
  • Stakeholder Management & Communication: Support communication between business teams, support departments, and other stakeholders to ensure alignment and understanding of business objectives.

5. Project Coordination (5%)

  • Lead and manage ongoing automation, system integration, and digitization projects across functions.
  • Act as the bridge between business stakeholders and technical teams.

Let's talk about you: Qualifications & Experience

  • Bachelor's degree in engineering / commerce / business. MBA is a plus, but not mandatory
  • Total 6-8 years of professional experience, with min 3-4 years in business / project coordination and data analysis.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint). Excel proficiency is a must.
  • Experience working with CRM tools. Salesforce experience in a major plus
  • Experience with other data analysis tools (Power BI, Tableau, etc.) is a plus, but not mandatory
  • Strong analytical and problem-solving skills.
  • Excellent communication skills (both written and verbal).
  • Excellent stakeholder management skills. Ability to work collaboratively within sales and cross-functional departments.
  • Detail-oriented with strong organizational skills.
  • Quick learner with a passion for data management & business analysis
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.

What will we give you?

  • An opportunity to be part of purpose driven DTC team within Resmed, where you will work on improving the lives of millions and help them for Sleep and respiratory solutions with trusted and innovative products.
  • Opportunities for accelerated growth and development within your role and beyond.
  • A close working relationship with the Business Head and core business team to drive process improvements.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now