Telecaller Thoothukudi

• Outbound Calling: Make calls to potential customers, inform them about our products/services, and generate interest.
• Customer Interaction: Handle inbound and outbound calls, answering queries and providing information.
• Sales & Lead Generation: Promote and sell products or services, qualify leads, and convert prospects into customers.
• Data Management: Maintain accurate records of customer interactions, including updating databases with call outcomes, customer details, and feedback.
• Follow-ups: Follow up with potential customers and leads, ensuring they are provided with the necessary information and assistance.
• Customer Support: Provide basic customer support, assisting with inquiries or issues related to products/services.
• Script Adherence: Follow company scripts and guidelines while communicating with customers to ensure consistency and professionalism.
• Reporting: Provide daily or weekly reports to supervisors regarding call metrics, sales targets, and feedback.
• Meet Targets: Achieve monthly or weekly sales targets, call quotas, and other performance metrics set by the organization.
• Team Collaboration: Collaborate with the sales and customer service teams to ensure customer satisfaction and smooth service delivery.

Job Type: Full-time

Pay: ₹9, ₹10,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person