Cluster Manager

2 days ago

Hyderabad, Telangana, India Netplay Sports Pvt Ltd Full time

Job Description

Position – Cluster Manager

Location – Hyderabad

ORGANISATION

Gamepoint is an award-winning sports company operating a chain of world class multi-sport centres with sports such as Badminton, Squash, Table Tennis, Basketball, Football, Swimming and Pickleball. Gamepoint offers services such as coaching programs, membership, book n play and conduction of sports events to individuals and institutional customers. Successful serial entrepreneurs including IIM alumnus have setup Gamepoint with the vision to be the most trusted and preferred sports destination in India. More details are available at

At Gamepoint, we believe that sports has the power to transform individuals and communities. We seek enthusiastic individuals who share our passion for sports and are eager to contribute to our vision.

RESPONSIBILITIES

v Sales and Marketing

  • Responsible for achieving revenue and business targets of multiple centers
  • Conducting marketing campaigns to boost brand visibility and generate leads
  • Ensure leads are properly followed up and converted
  • Ensure high quality customer experience
  • Maintain relationships with corporates and other institutional customers

v Operational Management

  • Supervise operations of multiple centers
  • Train and support center heads, coaches, guest relations executives and support staff.
  • Ensure proper rostering, attendance, and shift planning for the centers
  • Monitor facility maintenance and equipment requirements at all centers
  • Plan and ensure smooth conduction of tournaments and other events

v Reporting and Coordination

  • Prepare and send weekly/monthly reports on revenue, expenses and issues
  • Maintain accurate documentation for center operations, HR and accounts records
  • Monitor and enforce compliance to company policies and processes.
  • Coordinate with all the corporate teams for efficient and effective functioning of the centers
  • Coordinate with partners, landlords and other stakeholders

KEY COMPETENCIES

  • Should have at least 3 years of managing multi location operations
  • Strong leadership and people management skills
  • Excellent written and oral communication skills in English, Hindi And Telugu

Self-driven with strong adherence to deadlines

  • Should be energetic with a passion to learn and grow
  • Willingness to travel across centers in the assigned cluster.
  • Experience in fitness and sports industry is an added advantage

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