Zinnov - Senior Quality Assurance Engineer - Manual Testing

Job Summary :

We are seeking a detail-oriented Senior QA Engineer with expertise in manual testing and a passion for delivering high-quality software solutions. The ideal candidate will have experience in Web Application, API validation (API and Mobile is preferred) , API testing tools, and functional testing methodologies. This role offers an opportunity to contribute to the quality and usability of products by identifying defects, enhancing testing processes, and ensuring a seamless user experience.

Key Responsibilities :

Testing and Validation :

- Conduct manual functional, regression, and integration testing on new or modified software to verify compliance with requirements and standards.

- Perform Web Application, API validation (API and Mobile is preferred) and utilize API testing tools to ensure data integrity, functionality, and performance.

- Write, revise, and maintain test plans, test cases, and procedures for product evaluations and defect identification.

- Create and manage an active test library with comprehensive scenarios to ensure thorough requirements and regression coverage, including positive and negative testing.

- Ensure alignment and maintenance of test automation script library for manual tests; provide update to automation team.

Collaboration and Review :

- Participate in product design reviews to provide input on functionality, usability, and testing implications.

- Collaborate with cross-functional teams to identify gaps in requirements, enhance test coverage, and ensure alignment on project goals.

- Review and contribute to end-user and technical documentation to ensure accuracy and quality.

- Act as a coach and mentor for others.

Defect Tracking and Reporting :

- Prepare comprehensive reports on testing outcomes, highlighting defects and recommending improvements.

- Identify, document, and track product defects and gaps, providing clear and concise feedback to stakeholders

Operational Excellence :

- Provide accurate task estimates and deliver testing activities on time, meeting project schedules and deadlines.

- Actively contribute to maintaining and improving testing processes and methodologies.

- Participate in an on-call rotational schedule to support critical testing needs outside of standard business hours.

- Distribute, communicate and manage complex QA projects with minimal intervention while ensuring a seamless delivery.

- Establish, track to, and consistently report QA metric driven goals to leadership; conduct internal audits to ensure adherence to established QA processes and standards.

What You'll Need to Be Successful (Required Skills) :

- At least 4-6 years of hands-on experience in writing manual test cases, test plans, and executing test activities.

- Strong understanding of software quality assurance standards, practices, and methodologies.

- Hands-on experience with Web Application, API validation (API and Mobile is preferred), API testing tools, and manual test case execution.

- Proven ability to identify and troubleshoot defects, analyse test coverage, and predict gaps in requirements.

- Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams.

- Strong organizational and detail-oriented skills to produce quality test cases, plans, and release documentation.

- Ability to balance individual and team effort in collaborative processes while meeting set deadlines.

- Able to comprehend, perform project planning and execution, and mentor others while delivering on large, complex QA initiatives with minimal assistance and review.

Education/ Certifications : Bachelor's degree or equivalent relevant experience.

Preferred Skills :

- Experience with structured delivery processes and Agile methodologies.

- Working knowledge of environments like Windows, Linux, and iOS, with varying database configurations.

- Understanding of test automation use cases and maintenance requirements.

---