Language Validation Quality Specialist

Job Purpose - Under the supervision of an LV Quality & Purchasing Supervisor or the department Manager, the LV Quality Specialist performs internal quality tasks to create error-free, linguistically validated Clinical Outcome Assessments (COAs).

The role performs editing and proofreading of clinical study documents, reconciles discrepancies with internal and external resources as needed and ensures quality tasks are completed in a timely and thorough manner.

Key Responsibilities -

• Understands and adheres to company Quality Management System (QMS) requirements.
• Fully comprehends project instructions, relays them appropriately and effectively to translators as well as assists them in resolving issues.
• Communicates with LV colleagues to ensure all quality tasks are completed as required to meet project specifications.
• Maintains up-to-date information in company records and databases, including the appropriate management of project documentation.
• Understands translator feedback systems and utilizes them as needed.
• Reviews and updates translations, including eCOA screen reports, in a timely, efficient and accurate manner.
• Purchases a limited number of services from qualified translators based upon availability, language, expertise, deadlines, cost and other relevant considerations.
• Accurately and efficiently processes feedback on translation work provided by third parties.
• Ensures that all assigned quality tasks are completed as specified within established timelines and that client deliverables are free from errors.
• Ensures supplementary quality materials needed for shipment are prepared accurately (e.g. certifications).
• Serves as back-up to other LV Quality Specialists during absences.

Skills and Experience -

• Strong organizational skills in a fast-paced, deadline-driven environment
• Ability to prioritize and coordinate multiple projects and competing work demands
• Ability to consistently meet deadlines and maintain composure under pressure
• Ability to communicate effectively and to clearly understand project requirements
• Fluent in written and oral English with the ability to succinctly respond to queries in a timely manner
• Proficient computer skills
• Possess the skills to problem solve issues independently
• A team player who can collaborate effectively with a diverse group of individuals
• Ability to maintain confidentiality of company information
• Quality focused and detail oriented
• Excellent proofreading and visual comparison skills
• Good understanding of general linguistics
• Aptitude to work with non-standard file types (e.g. .xml files) and manage very basic formatting tags
• Expert level understanding of English grammar, syntax and semantics
• Bachelors Degree in Business, English, Foreign Language, Social or Applied Science, or another related field.
• Preferably a minimum of one years experience in a fast-paced, professional environment.
• Fluency in a non-English language preferred.
• Translation experience preferred.

Life ate RWS -

RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere.

Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence growing their business and connecting them to a world of opportunities.

It's why over 80 of the world's top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences.

With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

RWS Values

We Partner, We Pioneer, We Progress – and well Deliver together.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

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